Operations Manager / Practice Manager in Manchester
Operations Manager / Practice Manager

Operations Manager / Practice Manager in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations of a boutique law firm and ensure efficient service delivery.
  • Company: A growing boutique law firm in Manchester City Centre with a collaborative culture.
  • Benefits: Part-time role with flexible hours and opportunities for professional growth.
  • Why this job: Make a real impact in a dynamic legal environment while supporting a high-performance team.
  • Qualifications: Experience in operations management within a law firm or professional services.
  • Other info: Join a small, hands-on team focused on continuous improvement and client satisfaction.

The predicted salary is between 36000 - 60000 £ per year.

Location: Manchester City Centre / Part time 3 days office based

We are a growing boutique law firm who specialises in Employment Law seeking an experienced Operations / Practice Manager to lead the day-to-day running of the firm. This is a hands-on leadership role responsible for ensuring the firm operates efficiently, compliantly, and profitably while supporting partners and staff to deliver exceptional client service.

The successful candidate will bring strong operational leadership, commercial awareness, and experience within a legal or professional services environment.

Key Responsibilities
  • Lead the day-to-day operational running of the firm, ensuring efficient, professional and compliant business support across all departments.
  • Work closely with partners to deliver strategic and operational objectives, supporting sustainable growth and profitability.
  • Produce and analyse management information, KPIs and performance reports to support decision-making.
  • Oversee budgeting, forecasting and financial reporting in collaboration with external accountants.
  • Manage billing, WIP, credit control and cash-flow processes to improve financial performance.
  • Support pricing, cost management and profitability monitoring across teams and matters.
  • Ensure the firm meets SRA, AML, GDPR and other regulatory requirements.
  • Maintain policies, procedures, file audits and risk management frameworks.
  • Manage complaints handling and regulatory reporting processes.
  • Oversee HR operations including recruitment, onboarding, performance management and training.
  • Support partners in building a positive, collaborative and high-performance culture.
Key Skills & Experience
  • Proven experience as an Operations Manager, Practice Manager, or Office Manager within a law firm or professional services environment.
  • Strong understanding of SRA compliance and legal practice operations.
  • Financial management experience including budgeting and reporting.
  • Excellent leadership and people management skills.
  • Strong organisational and problem-solving abilities.
  • Experience implementing systems, processes, or operational improvements.
Desirable
  • Experience in a law firm
  • Knowledge of legal case management systems and legal tech tools.
Personal Attributes
  • Commercially minded and proactive.
  • Hands-on and comfortable working in a small, collaborative team.
  • Highly organised with strong attention to detail.
  • Confident communicator who can work with senior stakeholders.
  • Solutions-focused with a continuous improvement mindset.

If you are interested in this opportunity please APPLY directly or send your CV to Beth @ Simpson Judge Legal.

Operations Manager / Practice Manager in Manchester employer: Simpson Judge Ltd

As a boutique law firm located in the vibrant Manchester City Centre, we pride ourselves on fostering a collaborative and high-performance culture that empowers our employees. We offer competitive benefits, including flexible working arrangements and opportunities for professional development, ensuring that our team members can thrive both personally and professionally. Join us to be part of a dynamic environment where your contributions directly impact our growth and success while delivering exceptional client service.
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Contact Detail:

Simpson Judge Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager / Practice Manager in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research the firm thoroughly, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your operational leadership skills.

✨Tip Number 3

Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've improved efficiency or profitability in previous roles. Numbers speak volumes, so bring those KPIs to the table!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at the boutique law firm.

We think you need these skills to ace Operations Manager / Practice Manager in Manchester

Operational Leadership
Commercial Awareness
Legal Compliance (SRA, AML, GDPR)
Financial Management
Budgeting
Forecasting
Performance Reporting
Billing Management
Credit Control
Cash Flow Management
HR Operations
Recruitment
People Management
Organisational Skills
Problem-Solving Abilities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Operations Manager / Practice Manager. Highlight your experience in legal or professional services, and don’t forget to showcase your leadership skills and financial management expertise!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our boutique law firm. Mention specific examples of how you've led teams or improved operations in previous roles.

Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to mention your understanding of SRA, AML, and GDPR regulations. We want to see that you can keep us on the right side of the law while driving efficiency!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Simpson Judge Ltd

✨Know Your Stuff

Make sure you brush up on your knowledge of SRA compliance and legal practice operations. Familiarise yourself with the specific challenges and opportunities in a boutique law firm setting, as this will show that you're not just interested in the role but also understand the industry.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams or projects in the past. Think about times when you improved operational efficiency or managed a difficult situation. This will help demonstrate your hands-on leadership style and ability to support a collaborative culture.

✨Be Financially Savvy

Since financial management is key for this role, be ready to discuss your experience with budgeting, forecasting, and financial reporting. Bring along any relevant metrics or reports from your previous roles that highlight your impact on financial performance.

✨Ask Insightful Questions

Prepare thoughtful questions about the firm's strategic goals and how you can contribute to them. This shows your commercial awareness and genuine interest in helping the firm grow sustainably while delivering exceptional client service.

Operations Manager / Practice Manager in Manchester
Simpson Judge Ltd
Location: Manchester

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