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- Tasks: Help clients implement and maximise the value of Simpro's products through training and support.
- Company: Join a fun, progressive tech company with a supportive team culture.
- Benefits: Generous leave, private health insurance, flexible work options, and career development opportunities.
- Why this job: Make a real impact by helping businesses thrive with innovative software solutions.
- Qualifications: Experience in software support, excellent training skills, and a consultative approach.
- Other info: Dynamic environment with diverse training and networking opportunities.
The predicted salary is between 28800 - 48000 £ per year.
As an Implementation Consultant, you will play a key role in ensuring the successful delivery, onboarding and training of Simpro's suite of products to new and existing customers. You'll manage the full implementation process - from understanding client requirements, configuring the system and delivering tailored training, through to ensuring a smooth transition post go-live. In this role, you will provide hands-on support and guidance to help clients maximise the value of Simpro.
Location: Leeds, LS15 or Reading, RG1, on-site.
What You'll Do
- Work with new clients to understand their business requirements.
- Help the customer to customise and configure the product to meet their specific goals.
- Conduct on-site and remote consultancy sessions and training for end-users.
- Support users with their initial use of the product.
- Follow and adapt implementation plans.
- Conduct post-implementation support to ensure system confidence and customer satisfaction.
What You'll Bring
- Full UK Driving Licence and own vehicle.
- A professional and consultative approach.
- Excellent training delivery skills, with an ability to tailor methods to suit different needs.
- Experience supporting end customers with Software or Web products.
- Understanding of business processes and workflows.
- The ability to prioritise, meet deadlines and deliver rapid outcomes.
- Confidence to adapt and learn new programs, and systems.
What We Can Offer You
- A generous annual leave entitlement plus a personal leave entitlement.
- Private Health Insurance.
- Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances).
- Life Insurance.
- Company pension scheme, with an uncapped 5% employer contribution.
- Generous Parental Leave Program.
- Paid Volunteer Leave Days.
- Public Holiday Exchange Scheme.
- Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'.
- Talent Referral Programme – get rewarded for referring a friend to join our team.
- Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment.
- Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech.
- A discounts and cash back scheme.
- Casual dress and relaxed office environment.
- Opportunities for career progression and development.
- Diverse training & internal networking opportunities across all of our product lines.
- Service recognition awards.
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor. If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resume.
Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Implementation Consultant employer: Simpro
Contact Detail:
Simpro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant
✨Tip Number 1
Get to know the company inside out! Research Simpro's products and values so you can speak confidently about how you can contribute as an Implementation Consultant. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your training delivery skills! Since you'll be conducting sessions for clients, it’s crucial to demonstrate your ability to tailor your approach. Try role-playing with friends or family to get comfortable with different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining our team at Simpro.
We think you need these skills to ace Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Implementation Consultant role. Highlight your training delivery skills and any experience with software or web products, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the role. Share specific examples of how you've helped clients in the past and how you can bring that expertise to our team.
Showcase Your Consultative Approach: In your application, emphasise your professional and consultative approach. We want to see how you understand client requirements and adapt to meet their needs, so give us some solid examples!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Simpro.
How to prepare for a job interview at Simpro
✨Know the Product Inside Out
Before your interview, make sure you have a solid understanding of Simpro's suite of products. Familiarise yourself with their features and how they can be tailored to meet different client needs. This will not only show your enthusiasm but also demonstrate your ability to support clients effectively.
✨Showcase Your Training Skills
Since training delivery is a key part of the role, prepare to discuss your previous experiences in conducting training sessions. Think of specific examples where you adapted your methods to suit different audiences. This will highlight your consultative approach and ability to engage users.
✨Understand Business Processes
Brush up on your knowledge of business processes and workflows relevant to the industries Simpro serves. Be ready to discuss how you can help clients maximise the value of the product by aligning it with their specific goals. This shows that you’re not just tech-savvy but also business-minded.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Prepare to discuss how you would handle various implementation challenges or client concerns. This will allow you to demonstrate your problem-solving skills and adaptability, which are crucial for ensuring customer satisfaction post-implementation.