At a Glance
- Tasks: Lead exciting projects, bringing teams together to solve complex challenges.
- Company: Join Evinox Residential, a leader in energy metering and billing services.
- Benefits: Earn £38k-£45k, enjoy flexible working, and receive comprehensive training.
- Other info: Opportunities for growth and recognition await those who succeed.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Curiosity, problem-solving skills, and a can-do attitude are essential.
The predicted salary is between 38000 - 45000 £ per year.
We are looking for people for a challenging but exciting journey in a fast-paced, ever-changing environment. Growth, achievement and recognition are guaranteed for those who succeed.
About us
Evinox Residential is a leading specialist in energy metering, billing and heat network services for communal and district heating systems. We manage hundreds of communal and district schemes for both private and social housing across the UK, providing bills for tens of thousands of customers each year.
About the Role
We are seeking an experienced Project Manager, Team Leader or similar professional to join our team and help drive projects from concept to completion. This role is all about bringing people together. You will coordinate projects across Operations, Client Relations, Customer Services, Technical Support and Software Development, ensuring everyone works towards a common goal while delivering exceptional service to our clients.
You will begin by learning our business from the ground up. We believe the best leaders understand every part of the operation, so you will get involved in everything, from day-to-day operational tasks to complex client projects. As your knowledge grows, so will your responsibility.
This role isn't for the faint-hearted. Every day brings new challenges, changing client requirements, software developments, operational complexities and opportunities to improve the way we work. If you're naturally curious, enjoy solving problems, thrive in a fast-moving environment and have a genuine 'can-do' attitude, we'd love to hear from you.
Essential requirements
- Must have the right to work in the UK.
- Hold a full UK driving licence and have access to a car.
- Live within commuting distance of our offices in Sevenoaks and Leatherhead.
Your Key Responsibilities will include:
- Coordinate and manage projects from initiation through to completion.
- Act as the central point of communication between Operations, Client Relations, Customer Services, Technical Support and Software Development.
- Bring teams together to ensure projects progress smoothly and objectives are achieved.
- Identify operational challenges and work collaboratively to develop practical solutions.
- Monitor project progress, ensuring deadlines and service commitments are met.
- Drive continuous improvement by identifying opportunities to simplify processes and improve efficiency.
- Take increasing ownership of projects as your experience develops, progressing from supporting smaller initiatives to leading complex operational and client-facing projects.
- Maintain accurate project documentation, reporting and action plans.
- Champion collaboration, accountability and a positive team culture across departments.
Skills and Qualifications
We are more interested in attitude than experience.
Essential
- The ideal candidate will be someone who isn't afraid to ask questions.
- Sees problems as puzzles waiting to be solved.
- Enjoys bringing people together to get things done.
- Has excellent organisational skills and attention to detail.
- Can prioritise multiple tasks in a fast-paced environment.
- Has strong problem-solving and critical thinking skills.
- Has excellent numerical and analytical ability, combined with strong people skills and emotional intelligence.
- Is proactive and spots issues before they become problems.
- Remains calm under pressure and adapts quickly to change.
- Builds positive relationships with colleagues, clients and stakeholders.
- Is confident using business software and enjoys learning new systems.
Desirable
- Experience managing projects or service delivery.
- Experience working in an operational or customer-focused environment.
- Knowledge of CRM systems or project management software.
- Experience working closely with software or technical teams.
Benefits Include:
- £38,000-£45,000 Salary (Based on Skills and Experience)
- 22 Days Holiday + Bank Holidays
- Company Bonus Scheme (after one year employment)
- Flexible Working Practices
- This is an office-based role, however, there are opportunities to Work from Home (one day a week)
- Full Training Provided
We understand that each team member brings a unique set of skills and experiences to the table. Rest assured, we provide comprehensive training to help you thrive in your new role.
How to Apply
If you're looking to join a friendly, ambitious team where you'll make a genuine impact and continue developing your career, we'd love to hear from you. To help us process your application smoothly, please include your address on your CV. Apply now!
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Manager in Sevenoaks
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughSimpro Software's Website
Don’t forget to apply directly through Simpro Software's website for the full-time Service Delivery Manager role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Service Delivery Manager in Sevenoaks
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Simpro Software. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at Simpro Software
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of Simpro Software.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to Simpro Software.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
