At a Glance
- Tasks: Lead engineering teams to innovate and integrate AI into field-service software.
- Company: Join BigChange, a pioneering tech company transforming field-service operations.
- Benefits: Competitive salary, career growth, and a vibrant work culture in Leeds.
- Other info: Dynamic environment with opportunities to influence major tech advancements.
- Why this job: Shape the future of technology while mentoring high-performing teams.
- Qualifications: Proven leadership in engineering and a passion for AI integration.
The predicted salary is between 80000 - 100000 £ per year.
Job Context Big Change is at an inflection point.
As a pioneer of AI‑powered field‑service software serving over 250,000 users worldwide, we have launched Big Change Lightning – an AI intelligence layer that deploys autonomous agents across field‑service operations.
Headquartered in Leeds and part of the global Simpro Group, Big Change has been transforming how trades and field‑service businesses operate since 2013 and now needs a Senior Director of Engineering to lead the teams building what comes next.
The Role This senior in‑person leadership position is based at our Leeds HQ.
You will lead the engineering organisation responsible for Big Change’s full product suite – from the legacy monolith to our rapidly evolving microservices platform and mobile applications – while embedding an AI‑First engineering culture that makes every engineer more capable, every delivery faster, and every customer outcome stronger.
You will report to executive leadership and be a key voice in shaping the technical future of one of the UK’s most recognised field‑service technology businesses.
What You’ll Do Team Leadership Build, mentor, and inspire high‑performing engineering teams.
Drive a culture of ownership, craft, and continuous improvement from squad level to organisational level.
Develop engineering managers and create clear career pathways for individual contributors and leaders alike.
AI‑First Culture Champion the integration of AI into every layer of how we build – from developer tooling and CI/CD intelligence to the AI agents at the heart of Big Change Lightning.
This is about fundamentally changing how engineers work and what they can achieve.
Engineering Strategy Partner with Product and the C‑suite to shape the technical roadmap.
Balance velocity on new capabilities with architectural health across a hybrid legacy and modern stack.
Translate business goals into clear engineering priorities.
Platform Evolution Oversee the continued migration from AWS EC2 monolith toward AWS EKS microservices.
Make the architectural decisions that protect reliability and security while enabling rapid innovation and scale.
Delivery Excellence Own engineering velocity, quality, and predictability.
Build the processes and metrics that let teams move fast without creating tomorrow’s technical debt.
Hold the bar on engineering standards without becoming a bottleneck.
Hiring
