At a Glance
- Tasks: Lead HR initiatives, support staff engagement, and manage day-to-day HR operations.
- Company: Mind in Croydon, a charity dedicated to mental health support.
- Benefits: Competitive salary, generous holiday, pension scheme, and training opportunities.
- Other info: Flexible working options and a supportive environment for personal growth.
- Why this job: Make a real difference in mental health while shaping a positive workplace culture.
- Qualifications: CIPD Level 5 or working towards, with HR experience and knowledge of UK employment law.
The predicted salary is between 43393 - 45809 € per year.
Salary: £43,393 - 45,809 per year
Reference: online-4443
Benefits: NOW! Pension scheme, Employee Assistance Programme (EAP), 36 days holiday and additional for length of service, life assurance, eye test vouchers and training and development opportunities.
Hours: 36 hours per week - with flexible working options available (This will include working some evenings to attend committee and Board meetings)
Mind in Croydon (MiC) is a charity concerned with the welfare of people with mental health challenges living in the London Borough of Croydon and the surrounding areas. MiC delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space (out of hours crisis alternative), Advocacy, Active Minds, Carers Support, Peer Support In Reach, Social Networking, Counselling.
We are looking for a People Manager to play a key role in fostering a positive, collaborative culture for both staff and volunteers. This is a standalone role that will set and drive the people agenda, strengthening organisational effectiveness through trusted relationship management, a coaching approach with managers, and high-quality people operations.
You will be confident managing day-to-day HR responsibilities while also shaping broader strategic priorities. You will build strong, trusting relationships across the organisation, support managers through coaching and partnership, champion staff engagement (including forums and surveys), and help identify and deliver learning and development opportunities.
Whilst this role is largely a generalist HR/People role, your main duties will focus on:
- Lead and drive the people agenda as a standalone People Manager, ensuring priorities are identified, planned and delivered to support organisational effectiveness.
- Build strong, trusted relationships with staff, volunteers and managers, providing responsive, person-centred support and advice.
- Provide coaching and partnership to managers, supporting confident people management and effective decision-making.
- Manage day-to-day HR operations, including HR system administration and people data, ensuring high-quality service, accurate records and consistent processes.
- Provide clear, pragmatic guidance on UK employment law and employee relations, including taking the lead on complex cases and liaising with legal professionals and third parties where required.
- Promote and support staff engagement activities, including working with and supporting the staff forum and coordinating staff surveys and follow-up actions.
- Work with managers to identify learning and development needs, source training and funding options, and help embed a learning culture across the organisation.
- Support recruitment by guiding hiring managers through fair, values-based processes, ensuring adherence to policies and procedures.
- Oversee performance management processes that reflect the organisation's values and culture and support high performance across teams.
- Ensure policies and procedures are kept up to date and communicated effectively so that managers and staff understand expectations and changes.
We encourage applications from those with Lived Experience.
About You:
- CIPD Level 5 qualification (or working towards) with previous experience in an HR Advisor role
- Solid understanding and knowledge of UK employment law is essential
- Previous employee relations experience would be advantageous
- Self-motivated and able to drive organisational change
- Strong and proactive communicator with the ability to adapt styles and build rapport with colleagues and key stakeholders
- Ability to produce high quality correspondence and documentation with excellent attention to detail
- First rate IT skills including Microsoft Office. Working knowledge of HRIS' is preferable (Staffology currently used).
- Excellent organisational skills with attention to detail and able to meet deadlines
Location: Croydon, Surrey (some hybrid working opportunities in line with the needs of the Charity)
Please apply here and our agent from The HR Dept will be in direct contact.
People Manager employer: Simpro Software
Mind in Croydon is an exceptional employer dedicated to fostering a supportive and collaborative work environment for its staff and volunteers. With a strong focus on employee well-being, the organisation offers generous benefits including 36 days of holiday, a comprehensive pension scheme, and extensive training and development opportunities. Located in Croydon, Surrey, MiC not only champions mental health initiatives but also promotes a culture of growth and engagement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land People Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the mental health sector. Attend events, join online forums, and don’t be shy about reaching out to current employees at Mind in Croydon. A friendly chat can open doors!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for people management shine through. Share your experiences and how you’ve fostered positive cultures in past roles. We want to see the real you!
✨Tip Number 3
Prepare for those tricky questions! Brush up on UK employment law and think about how you’d handle complex HR scenarios. Being ready to discuss these will show you’re not just a great fit but also a knowledgeable one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Mind in Croydon!
We think you need these skills to ace People Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People Manager role. Highlight your relevant experience in HR and how it aligns with our mission at Mind in Croydon. We want to see how you can contribute to fostering a positive culture!
Showcase Your People Skills:Since this role is all about building relationships, don’t forget to share examples of how you've successfully managed people in the past. We love hearing about your coaching experiences and how you've supported others in their development.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well. We appreciate attention to detail, so make sure there are no typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at Mind in Croydon!
How to prepare for a job interview at Simpro Software
✨Know the Organisation Inside Out
Before your interview, take some time to research Mind in Croydon. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Prepare for Behavioural Questions
As a People Manager, you'll need to demonstrate your ability to build relationships and manage people effectively. Prepare for behavioural questions by thinking of specific examples from your past experiences that showcase your skills in coaching, conflict resolution, and employee engagement.
✨Showcase Your HR Knowledge
Make sure you're up to date with UK employment law and best practices in HR. Be ready to discuss how you've applied this knowledge in previous roles, especially in areas like employee relations and performance management. This will highlight your expertise and readiness for the responsibilities of the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the organisational culture, staff engagement initiatives, or how they measure success in the People Manager role. This shows that you're not just interested in the job, but also in contributing positively to the organisation.
