At a Glance
- Tasks: Resolve complex technical issues and collaborate with teams for effective solutions.
- Company: Join Simpro Software, a leader in SaaS solutions with a supportive culture.
- Benefits: Enjoy competitive pay, training opportunities, and a chance to grow your skills.
- Other info: Dynamic role with opportunities for career advancement and teamwork.
- Why this job: Make a real difference by solving problems and improving products.
- Qualifications: Strong technical knowledge in SaaS and excellent customer service skills.
The predicted salary is between 45000 - 50000 £ per year.
Simpro Software is looking for a Customer Support Technician, Level 2 to resolve complex technical issues and collaborate with various departments for effective solutions. This role requires strong technical knowledge and excellent customer service skills.
Key responsibilities include:
- Managing ticket workloads
- Providing training to Level 1 technicians
- Actively participating in product improvement initiatives
Strong experience in SaaS platforms and problem-solving capabilities are required.
SaaS Support Technician II – Complex Issues in Leeds employer: simPRO Software
Bristol Van Removals is an excellent employer that values its team members and fosters a collaborative work culture. With a focus on employee growth, you will have opportunities to develop your skills while working in a dynamic environment that prioritises high standards and operational excellence. Located in the vibrant city of Bristol, you'll enjoy a supportive atmosphere that encourages innovation and teamwork, making it a rewarding place to advance your career in operations management.
