At a Glance
- Tasks: Help clients implement and customise software, providing training and support.
- Company: Join a fun, progressive tech company with a supportive team culture.
- Benefits: Generous leave, private health insurance, flexible work options, and career development.
- Other info: Enjoy a relaxed environment with opportunities for growth and recognition.
- Why this job: Make a real impact by helping businesses thrive with innovative software solutions.
- Qualifications: Driving licence, consultative skills, and experience with software support.
The predicted salary is between 36000 - 60000 £ per year.
Simpro’s Software Implementation Consultants play a key role in ensuring the successful delivery, onboarding and training of Simpro’s suite of products to new and existing customers. You’ll manage the full implementation process - from understanding client requirements, configuring the system and delivering tailored training, through to ensuring a smooth transition post go-live. This is a hybrid role, combining remote work with regular travel to customer sites across the UK, where you’ll provide hands-on support and guidance to help clients maximise the value of Simpro.
Location: Leeds, LS15
What You’ll Do
- Work with new clients to understand their business requirements.
- Help the customer to customise and configure the product to meet their specific goals.
- Conduct on-site and remote consultancy sessions and training for end-users.
- Support users with their initial use of the product.
- Follow and adapt implementation plans.
- Conduct post-implementation support to ensure system confidence and customer satisfaction.
What You’ll Bring
- Full UK Driving Licence and own vehicle.
- A professional and consultative approach.
- Excellent training delivery skills, with an ability to tailor methods to suit different needs.
- Experience supporting end customers with Software or Web products.
- Understanding of business processes and workflows.
- The ability to prioritise, meet deadlines and deliver rapid outcomes.
- Confidence to adapt and learn new programs, and systems.
What We Can Offer You
- A generous annual leave entitlement plus a personal leave entitlement.
- Private Health Insurance.
- Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances).
- Life Insurance.
- Company pension scheme, with an uncapped 5% employer contribution.
- Generous Parental Leave Program.
- Paid Volunteer Leave Days.
- Public Holiday Exchange Scheme.
- Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!
- Talent Referral Programme – get rewarded for referring a friend to join our team!
- Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment.
- Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech.
- A discounts and cash back scheme.
- Casual dress and relaxed office environment.
- Opportunities for career progression and development.
- Diverse training & internal networking opportunities across all of our product lines.
- Service recognition awards.
Our Core Values:
- We Are One Team
- We Are Customer Centric
- We Are Growth Minded
- We Are Accountable
- We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you’d like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resume.
Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Implementation Consultant-2 in Leeds employer: Simpro Software
Contact Detail:
Simpro Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant-2 in Leeds
✨Tip Number 1
Get to know the company inside out! Research Simpro’s products and values so you can speak their language during interviews. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice your training delivery skills! Since the role involves conducting training sessions, consider doing mock presentations to friends or family. This will help you feel more confident and prepared for those real-life scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Simpro!
We think you need these skills to ace Implementation Consultant-2 in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Implementation Consultant. Highlight your experience with software implementation, training delivery, and customer support. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be genuine and let your personality come through – we love that!
Showcase Relevant Experience: When filling out your application, focus on your past experiences that relate to the job description. Whether it's managing client requirements or conducting training sessions, we want to know how you've made an impact in similar roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Simpro Software
✨Know the Product Inside Out
Before your interview, make sure you understand Simpro’s suite of products. Familiarise yourself with their features and how they can be tailored to meet different client needs. This will not only show your enthusiasm but also help you answer questions about how you would approach client implementations.
✨Showcase Your Training Skills
Since the role involves delivering training, prepare to discuss your previous experiences in this area. Think of specific examples where you adapted your training methods to suit different audiences. Practising a mini-training session could also impress your interviewers!
✨Demonstrate Your Consultative Approach
Be ready to explain how you gather client requirements and translate them into actionable plans. Use examples from past roles where you successfully managed client expectations and delivered tailored solutions. This will highlight your consultative skills and customer-centric mindset.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as a challenging client or a tight deadline. Prepare by thinking through potential scenarios related to software implementation and how you would navigate them. This will showcase your problem-solving abilities and adaptability.