At a Glance
- Tasks: Deliver exceptional customer onboarding and support clients with training and data services.
- Company: Join a dynamic team at a leading tech company in Leeds.
- Benefits: Enjoy generous leave, private health insurance, and a relaxed office vibe.
- Other info: Great opportunities for career growth and diverse training options.
- Why this job: Make a real impact by helping clients succeed with innovative solutions.
- Qualifications: Strong problem-solving skills and proficiency in Google Suite preferred.
The predicted salary is between 30000 - 40000 £ per year.
The Implementation Associate plays a key role in delivering an exceptional customer onboarding experience, supporting client retention initiatives through modular training, data services and design solutions. Working closely with senior team members, you’ll help guide clients through successful deployments and ensure they feel confident using our platform from day one.
Location: Leeds (LS15), on‑site.
What You’ll Do
- Provide data & design services to customers such as importing files and creating reports or output documents.
- Facilitate modular feature‑based training of Simpro Group’s products.
- Assist senior staff by working collaboratively to provide training or data & design services to onboarding or expansion clients.
- Help with customer preparation sessions or assist with administrative and project‑related initiatives.
- Facilitate feature‑based workshops or group learning modules.
- Develop and maintain product knowledge, including staying up to date with recent product releases.
- Work towards developing industry knowledge and business acumen.
- Pursue opportunities to promote customer features or add‑on adoption.
What You’ll Bring
- Excellent troubleshooting, problem‑solving, organisational, and questioning skills.
- Proficiency in Google Suite is preferred.
- A good understanding of cloud‑based technologies and systems.
- The ability to keep up with regular product rollouts and maintain expert knowledge of the Simpro suite of products.
- Ideally, experience of working in a data driven environment.
- An ability to stay focused on assigned tasks.
- An inquisitive and solution focused mindset.
What We Can Offer You
- A generous annual leave entitlement plus a personal leave entitlement.
- Private Health Insurance.
- Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances).
- Life Insurance.
- Company pension scheme, with an uncapped 5% employer contribution.
- Generous Parental Leave Program.
- Paid Volunteer Leave Days.
- Public Holiday Exchange Scheme.
- Talent Referral Programme – get rewarded for referring a friend to join our team!
- Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment.
- Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech.
- A discounts and cash back scheme.
- Casual dress and relaxed office environment.
- Opportunities for career progression and development.
- Diverse training & internal networking opportunities across all of our product lines.
- Service recognition awards.
Equal Opportunity Statement
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best‑of‑class onboarding programme and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non‑performance factor.
Implementation Associate in Leeds employer: Simpro Software New Zealand Ltd
Simpro Group is an exceptional employer located in Leeds, offering a vibrant work culture that prioritises employee well-being and professional growth. With generous benefits such as private health insurance, a robust pension scheme, and ample opportunities for career progression, employees are supported in both their personal and professional lives. The collaborative environment fosters innovation and inclusivity, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Simpro Software New Zealand Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Associate in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and get the inside scoop on what it’s really like to work as an Implementation Associate.
✨Tip Number 2
Prepare for your interview by practising common questions related to customer onboarding and data services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your problem-solving skills during interviews! Think of examples from your past experiences where you tackled challenges head-on, especially in data-driven environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Implementation Associate in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Implementation Associate role. Highlight your experience with data services, training, and any relevant cloud-based technologies. We want to see how you can bring value to our team!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with creative solutions, especially in a data-driven environment.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Simpro Software New Zealand Ltd
✨Know Your Stuff
Make sure you’re well-versed in the Simpro suite of products and any recent updates. Brush up on cloud-based technologies and data services, as these will be key topics during your interview.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled challenges or improved processes. Highlight your troubleshooting abilities and how they can benefit the onboarding experience for clients.
✨Be Ready to Collaborate
Since the role involves working closely with senior team members, think of instances where teamwork made a difference in your previous roles. Emphasise your ability to support others and contribute to group learning.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer onboarding and product training. This shows your genuine interest in the role and helps you understand how you can contribute effectively.
