At a Glance
- Tasks: Support dental practices with queries and provide excellent customer service over the phone.
- Company: Revolutionary health company focused on accessible and effective wellbeing solutions.
- Benefits: Competitive salary, generous holiday, flexible working, and a great pension scheme.
- Other info: Enjoy smart working flexibility and opportunities for personal growth.
- Why this job: Join a B-Corp certified company making a real difference in healthcare access.
- Qualifications: Strong communication skills and a passion for customer support.
The predicted salary is between 31500 - 38500 £ per year.
We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.
This is a busy, predominantly telephone-based role where you’ll help dental practices with day-to-day queries. You will also provide support to our Business Development Consultants.
What you’ll be doing:
- Handling inbound calls from dental practices and some outbound calls (no sales calls)
- Managing a busy call queue, typically taking 30 calls per day
- Providing advice and support to dental practices about value-added services.
- Multitasking and switching between telephone and administrative work
- Delivering a positive and professional customer experience
What’s in it for you:
- Generous pension with a 10% contribution from us if you put in 4% or more
- 36 days holiday (with the option to buy and sell a further 5 days)
- Flexible benefits pot (which you can choose to use against some great benefits such as critical illness, private healthcare scheme, shopping vouchers and more)
- Your own health plan or dental plan
- Access to a wellbeing hub
- Recognition awards
- Give as you earn
We have a head office in Hampshire, but depending on your role, you’ll be able to enjoy our ‘smart working’ approach. This means you can flex when and where you spend your time. For many of us this means day to day work can be handled remotely, but there will also be times when we need to come together in the office to collaborate, attend training sessions, induction, briefings and more.
Please note we expect you to live within a circa 20 mile radius of our head office in Andover, Hampshire. Applications outside of this distance will be unsuccessful.
Practice Support Advisor (6Mth Ftc) in Reading employer: Simplyhealth
Simplyhealth is an excellent employer, offering a dynamic work environment in Andover where innovation meets collaboration. With a strong focus on employee well-being, we provide a hybrid working model, generous pension schemes, and wellness initiatives that support personal and professional growth. Join us to be part of a team that values your contributions and fosters a culture of continuous improvement and development.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Support Advisor (6Mth Ftc) in Reading
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Simplyhealth before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Simplyhealth. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Simplyhealth you’re ready to step in and make an immediate impact!
We think you need these skills to ace Practice Support Advisor (6Mth Ftc) in Reading
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Practice Support Advisor (6Mth Ftc) at Simplyhealth, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Simplyhealth.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Simplyhealth. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Simplyhealth
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Simplyhealth.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
