Infrastructure Engineer in Oakley

About The Role

Infrastructure Engineer Contract – Permanent

Location - Hybrid with twice-yearly travel to the Andover office at own expense

Salary - Up to £58, Hours – Monday to Friday 9am to 5pm

We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health and make the most of their well-being. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.

Reporting to the Infrastructure Tech Lead, as an Infrastructure Engineer, you will run & maintain the day-to-day operations and evolution of a medium-sized enterprise infrastructure environment. The role sits within a Platform Engineering Operations team responsible for a hybrid infrastructure estate spanning Azure cloud services, Microsoft enterprise platforms, and on-premise VMware environments. You will ensure the stability, availability, and security of the infrastructure, whilst contributing to longer-term infrastructure initiatives such as data centre migration and modernisation projects. The Infrastructure Engineer will also play a key role in the ongoing infrastructure improvement initiatives, helping to modernise the infrastructure estate while reducing operational overhead. Working closely with internal technology teams, the Engineer will ensure that infrastructure services continue to support critical applications, business operations, and long-term technology strategy.

Manage Infrastructure Operations

• Day-to-day operational ownership for cloud and on-premise infrastructure.
• Manage system performance, availability, and capacity across environments.
• Diagnose and resolve infrastructure-related incidents and service requests.
• Perform routine maintenance, patching, and upgrades.

Azure Cloud Management

• Provision, configure, and manage resources within Microsoft Azure.
• Maintain Azure environments including virtual machines, networking, and storage.
• Optimise cloud resources for cost, performance, and scalability.
• Implement and maintain backup, disaster recovery, and high availability solutions.

Technical Project Delivery

• Responsible for the technical design, deployment and delivery on assigned projects, whether Infrastructure or Business initiatives.
• Coordinate across engineering, operations, vendors, and project management teams to manage dependencies, risks, issues, and technical requirements throughout the project lifecycle.
• Produce and maintain technical documentation, implementation plans, and handover processes into Production.

Identity & Access Management

• Administer identity services using Microsoft Entra ID.
• Manage authentication mechanisms including MFA, SSO, and conditional access policies.
• Ensure secure identity lifecycle management (provisioning, deprovisioning, role assignments).

Microsoft & Enterprise Applications Support

• Manage Microsoft services including Exchange Online.
• Maintain enterprise applications integrated with identity platforms.
• Assist with application access, configuration, and user support.

Security, Compliance & Recovery

• Ensure infrastructure adheres to security best practices and organisational policies.
• Support audits and compliance requirements across cloud and on-prem environments.
• Implement and maintain security controls across identity, network, and systems.
• Administer Business Continuity actions in the event of system recovery.

Infrastructure Provisioning & Automation

• Deploy infrastructure using standardised processes and tools.
• Contribute to automation of provisioning and configuration tasks.
• Maintain documentation for infrastructure designs and procedures.

Collaboration & Continuous Improvement

• Work with engineering, security, and application teams to deliver infrastructure solutions.
• Contribute to service improvement initiatives and platform optimisation.
• Stay current with Microsoft technologies and industry best practices.

What’s in it for you

As well as a competitive salary, our benefits package includes:

• Group bonus scheme
• Generous pension with a 10% pension gift from us when you contribute 4%
• 36 days holiday, with the option to buy and sell a further 5 days
• Flexible benefits pot (which you can choose to use against some great benefits such as critical illness, private healthcare scheme, shopping vouchers and more)
• Your own funded health or dental plan
• Access to a wellbeing hub
• Shopping discounts
• Recognition awards
• 3 volunteering days

We have a head office in Hampshire, but depending on your role, you’ll be able to enjoy our ‘smart working’ approach. This means you can flex when and where you spend your time. For many of us this means day-to-day work can be handled remotely, but there will also be times when we need to come together in the office to collaborate, attend training sessions, induction, briefings and more.

About You

We’re seeking an experienced Infrastructure Engineer with a strong background in both on-premises and cloud environments. You'll have expertise in Microsoft and Linux technologies, virtualisation platforms, networking, automation, and enterprise infrastructure support.

Key requirements include:

• Strong administration experience across Microsoft Server, Linux and Windows environments, including Entra ID.
• Proven experience supporting and managing enterprise-scale infrastructure.
• Knowledge of automation and Infrastructure as Code tools such as PowerShell and Terraform, with Azure DevOps experience desirable.
• Experience with VMware and other hypervisor technologies.
• Expertise in cloud and hybrid infrastructure, including designing and delivering solutions aligned to business and security objectives.
• Experience with Exchange Online, Exchange SE, or enterprise email platforms such as SendGrid.
• Good understanding of networking concepts, protocols, switching, firewalls, and boundary security.
• Experience installing, configuring, hardening, monitoring and optimising infrastructure systems.
• Strong troubleshooting skills with the ability to resolve complex technical issues and improve performance.
• Knowledge of infrastructure monitoring, capacity management and reporting tools such as SolarWinds, ManageEngine OpManager, or SCOM.
• Experience managing backup and recovery solutions, including Veeam and/or Rubrik.
• Ability to manage infrastructure maintenance, upgrades and migration activities across on-premises and cloud environments.
• Strong documentation skills, including security baselines, configurations and technical standards.
• A proactive approach to identifying opportunities for innovation, continuous improvement and adoption of industry best practices.
• Excellent communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.
• Comfortable balancing day-to-day operational support with infrastructure improvement and transformation projects.