At a Glance
- Tasks: Provide urgent dental support via a 24-hour helpline and arrange appointments.
- Company: Simplyhealth, a leader in dental care with a focus on customer service.
- Benefits: Flexible home-based work, generous holiday, and a group bonus scheme.
- Other info: Join a supportive team and enjoy a healthy work-life balance.
- Why this job: Make a difference by helping people with their urgent dental needs from home.
- Qualifications: Strong communication skills, empathy, and ability to work independently.
The predicted salary is between 25000 - 32000 € per year.
Simplyhealth is seeking a Denplan Helpline and Emergency Customer Advisor to provide support via telephone for urgent dental needs. You will handle customer calls through a 24-hour emergency helpline, arranging appointments while delivering a professional customer experience.
This position offers a flexible home-based working environment with generous benefits including a group bonus scheme and 36 days holiday.
Ideal candidates possess strong communication skills, empathy, and the ability to work effectively from home.
Remote Emergency Dental Helpdesk Advisor in Hampshire employer: Simplyhealth
Simplyhealth is an exceptional employer, offering a flexible home-based working environment that prioritises employee well-being and work-life balance. With generous benefits such as a group bonus scheme and 36 days of holiday, we foster a supportive culture that encourages professional growth and development, making it an ideal place for those seeking meaningful and rewarding employment in the dental care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Emergency Dental Helpdesk Advisor in Hampshire
✨Tip Number 1
Make sure you know the ins and outs of emergency dental care. Brush up on common issues and solutions so you can chat confidently with potential employers about how you'd handle calls.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate those customer calls. The more comfortable you are, the better you'll shine in interviews.
✨Tip Number 3
Show off your empathy! Think of examples from your past experiences where you've helped someone in need. This will demonstrate your ability to connect with customers on a personal level.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Remote Emergency Dental Helpdesk Advisor in Hampshire
Some tips for your application 🫡
Show Your Empathy:When writing your application, make sure to highlight your ability to empathise with customers. We want to see how you can connect with people and understand their urgent dental needs.
Highlight Communication Skills:Strong communication is key for this role. Use your application to showcase examples of how you've effectively communicated in past roles, especially in high-pressure situations.
Tailor Your Application:Make sure to tailor your application specifically for the Emergency Dental Helpdesk Advisor position. We love seeing candidates who take the time to align their skills and experiences with what we’re looking for.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Simplyhealth
✨Know Your Stuff
Familiarise yourself with Simplyhealth and their Denplan services. Understand the types of dental emergencies they handle and be ready to discuss how you would approach these situations. This shows your genuine interest and preparedness.
✨Showcase Your Communication Skills
Since this role involves handling urgent calls, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as professional and empathetic.
✨Demonstrate Empathy
Prepare examples from your past experiences where you've shown empathy in customer service. This is crucial for a role that deals with urgent dental needs, so think about how you can convey understanding and support to distressed customers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the company culture. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.
