Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Corporate Administrator, delivering top-notch service to our clients and managing data efficiently.
- Company: Simplyhealth is dedicated to providing exceptional health services and support to our customers.
- Benefits: Enjoy flexible working, generous holidays, a great pension scheme, and a wellbeing hub.
- Why this job: Be part of a supportive team, enhance your skills, and make a real impact on customer experiences.
- Qualifications: Strong communication skills, attention to detail, and a passion for customer service are essential.
- Other info: This is a 12-month fixed-term contract with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for an organised, proactive, and customer-focused Corporate Administrator to join the team. Reporting into the Corporate Admin Team Leader, you’ll be responsible for delivering excellent customer service to our Corporate clients and intermediaries as part of the wider Service department.
Key responsibilities
- Processing changes to database records and administering requests from companies and intermediaries accurately, ensuring Simplyhealth contact management systems are kept up to date.
- Ensuring deadlines are met, customer expectations are exceeded, and standard operating procedures are created and updated for every process.
- Ensuring all communication channels meet the required criteria and represent our brand to a high standard, e.g., quality checking letters/emails.
- Creating and maintaining Microsoft Excel reports.
- Prioritising work to handle additional ad-hoc requests from account managers, including membership audits, report collation, and reconciliations.
- Taking inbound calls from clients and intermediaries to ensure a positive and outstanding customer experience each time.
- Taking full ownership of queries and following through to a satisfactory resolution.
- Collaborating closely with the Corporate account management and Sales teams to ensure clear and proactive communication channels.
- Supporting the wider Service department.
- Offering proactive service to the Customer Service department to address risks and queries before they escalate.
About You
To be considered, you must have:
- Strong written and verbal communication skills.
- Attention to detail and accuracy when working with data and administrative tasks.
- Previous experience in a customer-focused role with a track record of exceeding expectations.
- The ability and desire to deliver a positive customer experience, even under pressure.
- Digital savvy and the ability to work with multiple systems, including Microsoft Office.
- Curiosity and initiative to find solutions and solve problems for positive outcomes.
What’s in it for you
Our benefits package includes:
- Generous pension with a 6% employer contribution.
- 28 days holiday plus bank holidays, with options to buy or sell additional days.
- Flexible benefits pot for options like critical illness cover, private medical insurance, shopping vouchers, and more.
- Your own health plan.
- Access to a wellbeing hub.
- Give as you earn scheme.
We have a head office in Hampshire, but depending on your role, you’ll be able to enjoy our ‘smart working’ approach, allowing flexible working arrangements, including remote work and occasional office attendance for collaboration and training.
Your Recruitment Journey
We’re committed to a fair, consistent, diverse, and inclusive application, assessment, and onboarding process, hiring top talent based on skills and behaviours essential for success.
Your process includes:
- Screening call with Talent Acquisition Team.
- Virtual interview with the hiring manager and team.
If you need additional support with your application or adjustments, please contact our Talent Team at talentacquisitionteam@simplyhealth.co.uk.
Please note: Due to high application volumes, roles may close early, and we may not consider late applications.
Competitive salary plus excellent benefits.
#J-18808-Ljbffr
Corporate Administrator - 12 Month FTC employer: Simplyhealth
Contact Detail:
Simplyhealth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Administrator - 12 Month FTC
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Corporate Administrator role. Understanding the specific tasks, such as processing database changes and managing customer communications, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've exceeded customer expectations in previous roles. This will highlight your proactive approach and ability to handle pressure, which are crucial for this position.
✨Tip Number 3
Brush up on your Microsoft Excel skills, as creating and maintaining reports is a key part of the job. Consider taking a quick online course or tutorial to ensure you're comfortable with the necessary functions and features.
✨Tip Number 4
Research Simplyhealth's values and customer service philosophy. Being able to articulate how your personal values align with theirs during the interview can set you apart from other candidates and show your genuine interest in the company.
We think you need these skills to ace Corporate Administrator - 12 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong written and verbal communication skills, attention to detail, and any previous customer-focused roles. Use specific examples that demonstrate how you've exceeded expectations in past positions.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Corporate Administrator role and how your skills align with the responsibilities outlined in the job description. Mention your digital savvy and experience with Microsoft Office, as these are key requirements.
Showcase Problem-Solving Skills: Provide examples in your application of how you've taken initiative to solve problems or improve processes in previous roles. This will demonstrate your curiosity and ability to deliver positive outcomes under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. This reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Simplyhealth
✨Showcase Your Customer Service Skills
Since the role requires a strong focus on customer service, be prepared to share specific examples of how you've exceeded customer expectations in previous roles. Highlight your proactive approach and any feedback you've received from clients.
✨Demonstrate Attention to Detail
Given the importance of accuracy in processing data and managing requests, be ready to discuss how you ensure precision in your work. You might want to mention any tools or methods you use to maintain high standards in your administrative tasks.
✨Familiarise Yourself with Microsoft Excel
As the role involves creating and maintaining reports in Excel, brush up on your skills before the interview. Be prepared to discuss your experience with Excel functions and how you've used them to analyse data or create reports in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you've had to resolve issues quickly or manage multiple tasks simultaneously, and be ready to explain your thought process.
