At a Glance
- Tasks: Manage payments, collections, and invoicing while ensuring exceptional customer service.
- Company: Join a certified B-Corp dedicated to improving UK healthcare access.
- Benefits: Generous pension, 36 days holiday, flexible benefits, and fully funded health or dental plan.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Be part of a purpose-driven team making a real impact in healthcare finance.
- Qualifications: Strong organisational skills, problem-solving abilities, and proficiency in Microsoft Excel.
The predicted salary is between 29000 - 29000 £ per year.
Location: Andover. Requirement to be in the office twice per week, so must live within commuting distance.
Salary: Up to £29,000
Hours: Monday to Friday 9am to 5pm
We are a certified B‑Corp dedicated to improving access to UK healthcare for over 150 years. Our purpose is to provide affordable health and dental plans and support our members, customers and people. Join our Finance team in a pivotal role where you'll help keep our payment, collection and invoicing operations running smoothly across our Healthplan, Dental and Corporate products.
As a Senior Finance Assistant, you'll take ownership of day-to-day operational delivery, support Team Leaders, champion continuous improvement, and ensure our customers receive an exceptional service.
What you’ll be doing:
- Deliver end-to-end payment, collection and AUDDIS processes, ensuring all activity is accurate, compliant with Pay.UK BACS rules and completed within agreed SLAs.
- Manage Dental Capitation payment and collection processing, including monthly reconciliations and timely investigation of variances.
- Process business payments including BACS, cheques, card payments and direct credits, maintaining accurate and auditable records.
- Resolve complex payment, invoicing and allocation queries, protecting the customer experience while maintaining robust audit trails.
- Monitor team performance against SLAs, prioritise workloads and proactively manage operational risks.
- Act as deputy to Team Leaders, providing day-to-day guidance, managing escalations and ensuring service continuity.
- Build strong relationships with internal teams and clients, communicating clearly and professionally.
- Support, coach and role‐model best practice, helping to develop colleagues and foster a positive, high‐performing team culture.
- Drive continuous improvement by identifying opportunities to strengthen processes, controls and systems.
- Maintain finance procedures, documentation and control evidence to support audit readiness and compliance.
- Support projects, testing and business change, delivering measurable improvements in quality, efficiency and control.
- Champion Quality Control across BACS & Operations and Invoicing & Allocations, maintaining a 98% accuracy target and timely completion of reviews.
- Oversee complex invoicing activity including renewals, manual billing, refunds, write‐offs and backdated changes, applying sound financial judgement.
- Use Microsoft Dynamics 365, Cvent and other finance systems to deliver accurate invoicing and customer payment processing.
About You:
We’re looking for someone who is highly organised, adaptable and able to manage multiple priorities in a fast‐paced environment. You’ll be a logical problem‑solver with excellent Microsoft Excel and Office skills, who can work accurately under pressure and consistently meet deadlines. You’ll also have a strong customer focus, a flexible approach and a commitment to delivering high‐quality service while supporting a wide range of finance activities.
What’s in it for you:
- Generous pension with a 10% pension gift from us when you contribute 4%
- 36 days holiday (with the option to buy and sell a further 5 days)
- Flexible benefits pot (which you can choose to use against benefits such as critical illness, shopping vouchers and more)
- Your own fully funded health or dental plan
- Access to a wellbeing hub
- Give as you earn
Your Recruitment Journey:
- Screening call with Talent Acquisition Team
- Interview with the hiring manager and team
Please note: Working for a purpose‐driven company like ours is a fantastic opportunity, so we often receive high volumes of applications for our roles. In these cases, we may close our job adverts early and won’t be able to consider applications after that time.
Senior Finance Assistant in Andover employer: Simplyhealth
Join a purpose-driven organisation in Andover that has been dedicated to improving access to UK healthcare for over 150 years. As a Senior Finance Assistant, you'll benefit from a generous pension scheme, 36 days of holiday, and a flexible benefits pot, all while working in a supportive environment that champions employee growth and continuous improvement. With a commitment to exceptional service and a strong team culture, this role offers a meaningful opportunity to make a difference in the lives of our members and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Finance Assistant in Andover
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Simplyhealth. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Finance Assistant in Andover
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Simplyhealth.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Simplyhealth's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Simplyhealth
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Simplyhealth.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Simplyhealth will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Simplyhealth employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
