Practice Support Advisor - Hybrid (Dental) in Andover

Practice Support Advisor - Hybrid (Dental) in Andover

Andover Full-Time 76000 - 83000 € / year (est.) No home office possible
Simplyhealth

At a Glance

  • Tasks: Support dental practices by managing queries and providing professional assistance over the phone.
  • Company: Simplyhealth, a leader in customer-focused healthcare solutions.
  • Benefits: Competitive salary, generous benefits, and flexible hybrid working.
  • Other info: Enjoy a dynamic work environment with opportunities for growth.
  • Why this job: Join a supportive team and make a real difference in dental care.
  • Qualifications: Strong communication skills and a knack for problem-solving.

The predicted salary is between 76000 - 83000 € per year.

Simplyhealth is seeking a customer-focused individual for a telephone-based role in Andover. You'll assist dental practices by managing inbound queries and providing professional support.

The position offers a competitive salary between £76,000 to £83,000, with a generous benefit package. This hybrid role allows for flexible working while requiring occasional in-office collaboration.

Ideal candidates will have strong communication skills and a problem-solving mindset.

Practice Support Advisor - Hybrid (Dental) in Andover employer: Simplyhealth

Simplyhealth is an excellent employer that prioritises employee well-being and professional growth, offering a competitive salary and a generous benefits package. With a flexible hybrid working model based in Andover, employees enjoy a supportive work culture that fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in the dental support sector.

Simplyhealth

Contact Detail:

Simplyhealth Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Practice Support Advisor - Hybrid (Dental) in Andover

Tip Number 1

Make sure to research Simplyhealth and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this is a telephone-based role, being clear and confident over the phone is key. Try doing mock calls with friends or family to get comfortable.

Tip Number 3

Prepare some examples of how you've solved problems in the past. This will demonstrate your problem-solving mindset and show that you can handle the queries that come your way.

Tip Number 4

Don't forget to apply through our website! We want to see your application and help you land that Practice Support Advisor role. Plus, it’s the best way to stay updated on your application status.

We think you need these skills to ace Practice Support Advisor - Hybrid (Dental) in Andover

Customer Service Skills
Communication Skills
Problem-Solving Skills
Telephone Etiquette
Time Management
Attention to Detail
Team Collaboration

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your customer service experience and communication skills. We want to see how you've tackled similar roles before, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Practice Support Advisor role. Share specific examples of how you've solved problems in the past and how you can bring that expertise to us.

Showcase Your Problem-Solving Skills:In your application, give us a glimpse of your problem-solving mindset. We love candidates who can think on their feet, so share a story where you turned a challenge into an opportunity!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!

How to prepare for a job interview at Simplyhealth

Know Your Stuff

Before the interview, make sure you understand the role of a Practice Support Advisor. Familiarise yourself with common dental practice queries and how to address them. This will show that you're not just interested in the job but also prepared to tackle the challenges it presents.

Show Off Your Communication Skills

Since this role is telephone-based, practice your verbal communication skills. Try mock interviews with friends or family, focusing on clarity and professionalism. Remember, it's all about how you convey information and support to dental practices.

Problem-Solving Scenarios

Prepare for situational questions that test your problem-solving abilities. Think of examples from your past experiences where you successfully resolved issues. This will demonstrate your capability to handle the inbound queries effectively.

Embrace the Hybrid Model

Be ready to discuss how you can thrive in a hybrid work environment. Share your strategies for staying organised and productive while working remotely, as well as how you plan to collaborate effectively when in the office.