Head of Funding Services (Andover)

Simplyhealth Funding Services (SFS) sits at the heart of our ambition to make healthcare more affordable and accessible for everyone in the UK. SFS is responsible for the Group’s financing strategy, operational delivery, and lender partnerships - enabling customers to fund the care they need, when they need it. As we expand our role in UK healthcare, the ability to offer simple, fair and compliant financial products is critical to our future.

This role leads both the strategic direction of funding across the Group and the operational management of the SFS function which will include evolving our systems and processes, ready for the next phase of growth. As Head of Funding Services, you’ll report to the Corporate Finance Director and take ownership of building a multi-lender, multi-product financing strategy that underpins our Group ambition.

You will also oversee the SFS Operations team, ensuring robust regulatory compliance, streamlined onboarding of Appointed Representatives (ARs) and Introducer Appointed Representatives (IARs), and scalable operational processes capable of supporting new markets and increased volume.

What you’ll do

In this role, you’ll shape and lead the future of financing across Simplyhealth. You’ll build and own an ambitious three-year growth model designed to transform Funding Services into a revenue stream for the Group, helping us unlock new ways for customers to access the care they need. You’ll take the reins on our financing strategy - owning relationships with providers such as consumer lenders, building a multi-lender panel that strengthens resilience, boosts competitiveness, and opens the door to innovative funding structures.

Your work will span forward flow arrangements, embedded finance opportunities, and evaluating potential partners or acquisitions that accelerate our ambitions. Alongside this, you’ll play a leading role in designing, testing and scaling new credit propositions. Working closely with our Foundry team, you’ll run test and learn pilots, refine propositions based on real world data, and prepare them for mass market launch.

You’ll bring a deep understanding of the UK credit landscape and emerging regulation to ensure our products are both compliant and commercially compelling. You’ll also provide the leadership and oversight needed to strengthen the operational foundations of SFS. That includes guiding the SFS Operations team through a period of change, and ensuring we have the controls, processes and infrastructure needed to grow with confidence.

From AR / IAR onboarding and due diligence to customer oversight and regulatory responsibilities such as Consumer Duty and financial promotions, you’ll ensure our operations are robust, scalable and ready for the future. Finally, you’ll act as a trusted partner across the organisation - collaborating with leaders in our Health Plan and Denplan lines of business, as well as Group functions including Finance, Internal Audit and More.

You’ll influence Executive and Board level conversations, shape strategy, and provide clear, insightful reporting to the SFS Board on progress, risks and opportunities. In short, you’ll be the driving force behind both the strategic vision and operational success of Simplyhealth Funding Services.