At a Glance
- Tasks: Help customers arrange emergency dental appointments and provide excellent support.
- Company: Join Simplyhealth, a leader in health and dental care.
- Benefits: Enjoy a group bonus scheme, generous pension, and flexible holiday options.
- Other info: Hybrid role with a supportive team and career development opportunities.
- Why this job: Make a real difference by supporting customers in urgent situations.
- Qualifications: Empathetic, detail-oriented, with strong communication skills.
The predicted salary is between 25000 - 32000 € per year.
Simplyhealth is seeking a Denplan Helpline and Emergency Customer Advisor for a 12-month fixed-term contract. In this hybrid role based in Andover, you will support customers by quickly arranging emergency dental appointments and ensuring a professional customer experience.
The ideal candidate is empathetic, detail-oriented, and possesses strong communication skills.
Benefits include a group bonus scheme, generous pension, and flexible holiday options.
Emergency Dental Helpline Advisor (Hybrid, 12‑Month FTC) in Andover employer: Simplyhealth
Simplyhealth is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in the heart of Andover. With benefits such as a group bonus scheme, a generous pension plan, and flexible holiday options, employees are encouraged to thrive both personally and professionally while making a meaningful impact in the lives of customers seeking emergency dental care.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Dental Helpline Advisor (Hybrid, 12‑Month FTC) in Andover
✨Tip Number 1
Make sure you research Simplyhealth and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, being able to convey empathy and clarity is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Prepare some examples of how you've handled customer queries or emergencies in the past. This will demonstrate your experience and ability to stay calm under pressure, which is crucial for an Emergency Dental Helpline Advisor.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Emergency Dental Helpline Advisor (Hybrid, 12‑Month FTC) in Andover
Some tips for your application 🫡
Show Your Empathy:When writing your application, make sure to highlight your empathetic nature. We want to see how you connect with customers and understand their needs, especially in emergency situations.
Be Detail-Oriented:Pay attention to the details in your application. We love candidates who can demonstrate their ability to manage information accurately, so double-check your spelling and grammar before hitting send!
Communicate Clearly:Strong communication skills are key for this role. Use clear and concise language in your application to show us that you can convey information effectively, just like you would with our customers.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Simplyhealth
✨Show Your Empathy
As an Emergency Dental Helpline Advisor, you'll need to demonstrate your ability to empathise with customers in distress. Prepare examples from your past experiences where you successfully handled difficult situations with compassion and understanding.
✨Know the Details
Familiarise yourself with the specifics of emergency dental care and the services offered by Simplyhealth. Being able to discuss these details confidently will show that you're serious about the role and can provide the professional customer experience they’re looking for.
✨Practice Your Communication Skills
Strong communication is key in this role. Consider practising common interview questions with a friend or family member, focusing on clear and concise responses. This will help you articulate your thoughts better during the actual interview.
✨Highlight Your Flexibility
Since this is a hybrid role, be ready to discuss your adaptability to different working environments. Share examples of how you've successfully managed remote work alongside in-person responsibilities, showcasing your ability to thrive in both settings.
