At a Glance
- Tasks: Engage new prospects through calls and emails, supporting sales growth.
- Company: Join a dynamic team at a leading financial services company.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal development.
- Other info: Collaborative environment with excellent career progression opportunities.
- Why this job: Kickstart your sales career and make a real impact in the financial sector.
- Qualifications: Experience in B2B telesales and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We have an excellent opportunity for a confident and customer-focused individual to join our member services team and develop their sales skills. You’ll need to be:
- Experienced with B2B telesales - and able to demonstrate success
- Confident and professional on the telephone
- Curious, hungry to learn - a self-starter
The primary responsibility of this role is to identify and engage new prospects through telephone and email outreach. This will support our Sales Professionals in achieving their weekly, monthly, quarterly, and annual revenue targets, while also driving growth in our membership base.
What you’ll do:
- Respond effectively to inbound calls and emails from existing and prospective customers to promote services, minimise cancellations, and resolve enquiries.
- Use the CRM system, alongside internal and industry databases, to identify and engage potential prospects through effective outbound calls. This includes holding quality conversations, handling objections, and ensuring the CRM is accurately and consistently updated.
- Complete all required sales administration activities using our CRM.
- Investigate customer issues and concerns, identifying and delivering appropriate outcomes to support successful and long-term relationships with member firms.
- Build and maintain strong member relationships, fostering loyalty and long-term engagement.
- Support customer success, revenue growth, and retention through proactive customer engagement and retention-focused activity.
- Contribute to the development and strengthening of customer engagement strategies.
Knowledge building:
- Develop and maintain a strong understanding of the UK financial services intermediary sector, including the opportunities, challenges, and needs of advisers.
- Build in-depth knowledge of the Group’s proposition, the value it delivers to advisers, and the competitive landscape in which SimplyBiz operates.
What you’ll need to succeed:
Essential requirements:- Working in a telesales role, ideally selling to businesses
- Proven track record of meeting / exceeding sales targets
- Thorough understanding of the sales process and sales techniques
- High level of general IT literacy, including good working knowledge of MS Office applications, plus the aptitude to learn new software applications quickly.
- Good interpersonal skills, including a collaborative approach to team working and relationship building with clients and colleagues
- Strong written and verbal communication skills including an excellent telephone manner, active listening skills
- Ability to organise and prioritise prospect lists
- Good level of numeracy and financial market awareness
- Capable of developing in-depth understanding of an industry or sector (demonstrated through previous experience)
- Selling to financial advisers within the UK financial services industry
- Using a CRM database
Your approach to work:
- Good interpersonal skills, including a collaborative approach to team working and relationship building with clients and colleagues
- Excellent listening, questioning and objection handling skills, with a consultative sale approach
- Strong written and verbal communication skills, including an excellent telephone manner, active listening skills
- Ability to organise and prioritise prospect lists
- Good level of numeracy and financial market awareness
- Capable of developing in-depth understanding of an industry or sector (demonstrated through previous experience)
Important to know:
- This is a hybrid role based in our Huddersfield office. You'll work from the office 3 days each week with your team.
- Applicants must already hold a legal right to work in the UK without time restrictions and without the need for future sponsorship. We are unable to provide Skilled Worker visa sponsorship.
Sales Development Representative (SDR) employer: SimplyBiz PLC
Join our dynamic team in Huddersfield as a Sales Development Representative, where you'll thrive in a supportive and collaborative work culture that prioritises employee growth and development. With a focus on B2B telesales, we offer comprehensive training and the opportunity to build strong relationships within the financial services sector, all while enjoying the benefits of a hybrid working model that promotes work-life balance. Our commitment to fostering a positive environment ensures that you will not only meet your sales targets but also contribute to meaningful customer engagement and retention.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative (SDR)
✨Tip Number 1
Get to know the company inside out! Before your interview, do some research on their services and values. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your phone skills! Since this role is all about engaging prospects over the phone, grab a friend or family member and do some mock calls. Focus on your tone, clarity, and how you handle objections.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Development Representative (SDR)
Some tips for your application 🫡
Show Off Your Sales Skills:When you're writing your application, make sure to highlight your experience in B2B telesales. We want to see how you've successfully engaged with prospects and met sales targets in the past. Use specific examples to demonstrate your skills!
Be Confident and Professional:Your written communication should reflect the confidence and professionalism we expect on the phone. Keep your tone friendly yet professional, and don’t forget to proofread for any typos or errors before hitting send!
Tailor Your Application:Take a moment to tailor your application to our job description. Mention how your skills align with the responsibilities of the Sales Development Representative role. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at SimplyBiz PLC
✨Know Your Sales Stuff
Make sure you brush up on your B2B telesales experience. Be ready to share specific examples of how you've met or exceeded sales targets in the past. This will show that you understand the sales process and can deliver results.
✨Master the Art of Communication
Since this role involves a lot of phone work, practice your telephone manner. Focus on being clear, confident, and professional. Role-play with a friend to handle objections and improve your active listening skills.
✨Get Familiar with the CRM
Before the interview, take some time to learn about CRM systems if you're not already familiar. Being able to discuss how you’ve used CRM tools in previous roles will demonstrate your organisational skills and readiness for the job.
✨Show Your Curiosity
This role requires a curious mindset, so come prepared with questions about the company and the financial services sector. Showing that you're eager to learn and understand the industry will impress the interviewers.
