TV At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape. Headquartered in Copenhagen, and supported by 400+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.Join us, and let’s make content discovery simple, powerful, and inspiring! As a Technical Account Manager, you’ll take ownership of a portfolio of key clients across the DACH region, acting as their primary technical expert and trusted advisor. This role is ideal for candidates with a strong engineering or technical background, capable of working confidently with software systems, APIs, and product integrations. You’ll rapidly develop a deep understanding of our platform, design practical solutions for clients, and guide them through technical implementations and ongoing optimization. Beyond client support, you’ll convert field insights into actionable improvements—translating technical requirements into product enhancements and collaborating closely with Product, Implementation, and Sales teams. You’ll also identify opportunities for growth through technical upselling and solution expansion. Serve as the primary technical and commercial contact for clients, guiding them through software integrations and platform usage. Help clients maximize the value of Simply.Monitor client systems and operations, anticipate risks, and coordinate technical fixes with Product and Engineering teams. Translate client technical requirements into actionable solutions, ensuring smooth implementation and adoption. Hold a university degree in Engineering, Technology, Computer Science, or equivalent practical experience. Bring 0–3 years of experience in client-facing technical roles, such as Technical Account Management, Customer Success Engineer, Solutions Engineer, or Sales Engineering, ideally in B2B SaaS or telecommunications. Work at the forefront of media tech – Help shape how millions discover TV & streaming content. TV’s data and solutions empower millions of end users daily. Language(s): Both German and English (fluent) Reports to: Head of Technical Account Management Employment Type : Freelancer Freelancer setup ( Fulltime-40hrs/week) Collaboration based on a freelancer set-up on a full-time allocation basis (40 hours per week).
Technical Account Manager in Cardiff employer: Simply.TV
Simply.TV is an exceptional employer that fosters a dynamic and innovative work culture, where employees are encouraged to explore their passions in media technology and data engineering. With a strong focus on employee growth and development, we offer numerous opportunities for professional advancement while working remotely from the DACH region. Join us to be part of a collaborative team that is shaping the future of TV metadata, all while enjoying the flexibility and support that comes with being part of a global leader in the industry.
