Customer Support Engineer

Customer Support Engineer

Full-Time 55000 - 55000 £ / year (est.) No working from home possible
Simply Trinity

At a Glance

  • Tasks: Provide technical support and assist in fault finding for customers and production.
  • Company: Award-winning leader in Environmental Test Solutions with a supportive culture.
  • Benefits: £55,000 salary, half-day Fridays, generous pension, private health, and profit shares.
  • Why this job: Join a company that invests in its people and leads in innovation.
  • Qualifications: Good understanding of PLC/HMI control systems and electro-mechanical background.

The predicted salary is between 55000 - 55000 £ per year.

A multi-award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution.

The role is multi-faceted - liaising with internal and external customers, assisting the marketing team with any product or technical changes within the range while keeping an eye on the production line making sure the testing, mechanical fitting and assembly are all fit for purpose - all this under the support and encouragement of the Senior technical team.

£55,000 per annum - and half day on Friday! Comprehensive benefit package including generous pension contributions and private health - group profit shares of over £2k+.

A good understanding of PLC/HMI control systems is essential. If you do have a good all-round electro-mechanical background and are looking to join a Company that invests heavily in their people, and are at the forefront in what they do, then we would like to hear from you.

Customer Support Engineer employer: Simply Trinity

Join a multi-award winning company that is a world leader in Environmental Test Solutions, where you will be supported by a dedicated senior technical team and have the opportunity to work in a collaborative environment. With a comprehensive benefits package including generous pension contributions, private health insurance, and profit sharing, this role not only offers competitive remuneration but also fosters employee growth and development. Enjoy a unique work culture that values innovation and teamwork, all while benefiting from a half-day on Fridays.

Simply Trinity

Contact Details:

Simply Trinity Recruitment Team

We think you need these skills to ace Customer Support Engineer

Technical Support
Fault Finding
Production Resolution
Customer Liaison
Product Knowledge
Technical Changes
Testing Procedures