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- Tasks: Provide top-notch technical support and help solve production issues.
- Company: Award-winning leader in Environmental Test Solutions.
- Benefits: £46,350 salary, half-day Fridays, and a comprehensive benefits package.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong understanding of PLC/HMI systems and electro-mechanical skills.
The predicted salary is between 40000 - 52000 £ per year.
A multi-award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution. The role is multi faceted – liaising with internal and external customers, assisting the marketing team with any product or technical changes within the range while keeping an eye on the production line making sure the testing, mechanical fitting and assembly are all fit for purpose – all this under the support and encouragement of the Senior technical team. 47,000 per annum – and half day on Friday! Comprehensive benefit package including generous pension contributions and private health – group profit shares of over 2k+ A good understanding of PLC/HMI control systems is essential. If you do have a good all round electro-mechanical background and are looking to join a Company that invests heavily in their people, and are at the forefront in what they do, then we would like to hear from you! Please do apply to find out more – an opportunity like no other awaits…
Technical Support Engineer employer: Simply Trinity Ltd
Contact Detail:
Simply Trinity Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially in Environmental Test Solutions. This will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Practice your technical skills! Brush up on your PLC/HMI control systems knowledge and be ready to discuss how your electro-mechanical background can solve real-world problems during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with PLC/HMI control systems and any relevant electro-mechanical skills. We want to see how your background fits the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technical support and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We’re looking for someone who can support our production test areas, so let us know how you’ve resolved issues before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Simply Trinity Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of PLC/HMI control systems. Be ready to discuss how you've used these systems in past roles, and think of specific examples where you solved technical issues.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've successfully diagnosed and resolved faults in production environments. Highlight your approach to troubleshooting and how you communicate solutions to customers.
✨Understand the Company’s Products
Familiarise yourself with the company’s environmental test solutions. Knowing their products will not only impress your interviewers but also help you relate your experience to their needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team you'll be working with. This shows your genuine interest in the position and helps you gauge if the company is the right fit for you.