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- Tasks: Provide top-notch technical support to customers and assist in production fault finding.
- Company: Award-winning leader in Environmental Test Solutions with a strong focus on employee development.
- Benefits: Competitive salary, generous pension contributions, private health, and half-day Fridays!
- Other info: Dynamic work environment with opportunities for career advancement.
- Why this job: Join a forward-thinking company that values your skills and invests in your growth.
- Qualifications: Strong understanding of PLC/HMI control systems and an electro-mechanical background.
The predicted salary is between 27810 - 55490 £ per year.
A multi-award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution. The role is multi faceted – liaising with internal and external customers, assisting the marketing team with any product or technical changes within the range while keeping an eye on the production line making sure the testing, mechanical fitting and assembly are all fit for purpose – all this under the support and encouragement of the Senior technical team. £47,000 per annum – and half day on Friday! Comprehensive benefit package including generous pension contributions and private health – group profit shares of over £2k+ A good understanding of PLC/HMI control systems is essential. If you do have a good all round electro-mechanical background and are looking to join a Company that invests heavily in their people, and are at the forefront in what they do, then we would like to hear from you! Please do apply to find out more – an opportunity like no other awaits
Technical Support Engineer employer: Simply Trinity Ltd
Contact Detail:
Simply Trinity Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your PLC/HMI control systems knowledge. We want you to show off your skills and confidence when discussing technical topics!
✨Tip Number 3
Practice common technical support scenarios. Think about how you'd troubleshoot issues and communicate solutions clearly. This will help you shine during the interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re excited to see what you bring to the table!
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with PLC/HMI control systems and any relevant electro-mechanical background. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about the Technical Support Engineer role. Share specific examples of how you've provided technical support in the past, and let your personality shine through!
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of your fault-finding abilities. Describe a challenging technical issue you resolved and how you approached it. We love seeing how you tackle problems head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Simply Trinity Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of PLC/HMI control systems. Be ready to discuss specific examples from your experience where you've successfully resolved technical issues or supported customers. This will show that you’re not just familiar with the concepts, but that you can apply them in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Prepare to share stories about how you've tackled challenges in previous roles. Think of situations where you identified a problem, implemented a solution, and what the outcome was. This will demonstrate your ability to think critically and act decisively, which is crucial for a Technical Support Engineer.
✨Understand the Company Culture
Research the company’s values and mission. Since they invest heavily in their people, be ready to discuss how you align with their culture and how you can contribute to their success. Showing that you understand and appreciate their commitment to employee development can set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of projects you might work on, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.