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- Tasks: Assist customers via calls and emails, providing top-notch service.
- Company: Join a dynamic team in St Helens with a focus on customer satisfaction.
- Benefits: Competitive salary with potential earnings of up to £32,000 in your first year.
- Why this job: Gain valuable experience in customer service while receiving full training.
- Qualifications: Previous office experience in Administration or Customer Service is preferred.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 22000 - 24000 £ per year.
We are looking for a Customer Service Advisor to work on a permanent basis in St Helens. Our client is looking for someone with previous experience of working in an office in either an Administration and/or Customer Service role.
You will be responsible for receiving and responding to customer calls and emails in a professional manner, liaising with external suppliers. Full training will be provided on the role.
Salary is c£22-24,000 per annum plus OTE of c£30-32,000 per annum in the first year.
If you are interested in the Customer Service Advisor role, please press APPLY NOW.
Customer Sales Advisor employer: Simply Recruitment Group
Contact Detail:
Simply Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your previous experience in customer service or administration.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows that you're engaged and keen to learn more about the role and the company culture.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar as they make their decision.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in customer service or administration. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Sales Advisor role. We love seeing personality, so let us know what makes you tick and why you want to join our team.
Be Professional Yet Approachable: When writing your application, keep it professional but don’t forget to show your friendly side. We’re all about great customer service, so let that shine through in your tone and language!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Simply Recruitment Group
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss your previous experiences. Think about specific situations where you successfully handled customer queries or complaints, as this will show your potential employer that you can handle the role effectively.
✨Research the Company
Take some time to learn about the company you're interviewing with. Understand their values, mission, and any recent news. This will not only help you tailor your answers but also demonstrate your genuine interest in the role and the company.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service, such as how you would deal with an unhappy customer or how you prioritise tasks. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team you'll be working with or the training process. It shows that you're engaged and eager to learn more about the position and the company culture.
