At a Glance
- Tasks: Manage customer accounts and build strong relationships while ensuring excellent service.
- Company: Join a dynamic team in Ashton with a focus on customer satisfaction.
- Benefits: Competitive salary, early finish on Fridays, and a supportive work environment.
- Other info: Enjoy a proactive role in a fast-paced environment with great career potential.
- Why this job: Be the key contact for customers and drive account growth through upselling.
- Qualifications: 3 years of account management experience and strong communication skills.
The predicted salary is between 37350 - 45650 £ per year.
- Internal Account Manager
- Ashton
- Upto 30k
- Permanent
The Role
We are looking for a confident, proactive and customer-focused
Internal Account Handler to join our team in Ashton and manage a portfolio of new and existing customers, working Monday to Friday 8.30 - 16.30, with an early finish on a Friday.
You will be the main day-to-day point of contact, building strong relationships, ensuring excellent customer service and working closely with our BDMs and internal teams to deliver on customer expectations.
You’ll also play an important role in growing existing accounts through upselling, cross-selling and identifying new opportunities .
Key Responsibilities
- Manage multiple customer accounts and build strong, lasting relationships.
- Handle orders, delivery dates, changes and customer queries.
- Resolve customer issues by coordinating with Transport, Production and other internal departments.
- Liaise with Transport regarding deliveries and Production regarding updates and actions.
- Understand customer requirements, buying criteria and business objectives.
- Identify opportunities to upsell and cross-sell products.
- Work alongside BDMs to develop existing accounts and maximise customer satisfaction.
- Manage multiple priorities while maintaining excellent attention to detail.
About You
We're looking for someone with
- Around
3 years' Account Handling or Customer Account Management experience .
- Excellent communication and interpersonal skills.
- Strong organisational and problem-solving abilities.
- Confidence in negotiation and customer-facing situations.
- A proactive, commercially focused approach.
- The ability to remain calm and effective under pressure.
- Good IT skills and working knowledge of Microsoft Office.
- Strong attention to detail, numeracy and literacy.
- A positive, energetic approach and a genuine commitment to delivering excellent customer service.
- #J-18808-Ljbffr
Internal Account Manager in Ashton-under-Lyne employer: Simply Jobsworth
Join a dynamic engineering business in Aston, Birmingham, where you will not only receive full training but also have the chance to work on cutting-edge fuel safety technology. With a strong emphasis on employee growth and a supportive team culture, this role offers stable, long-term employment and opportunities for career progression, making it an excellent choice for hands-on individuals looking to make a meaningful impact.
