Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle inbound calls, manage emails, and build client relationships in a dynamic environment.
- Company: Simply Conveyancing is a growing company focused on excellent customer service and team support.
- Benefits: Enjoy 25 days annual leave, employee discounts, a pension scheme, and a fun work culture.
- Other info: Full-time role with competitive salary and bonus structure; apply today to kickstart your career!
- Why this job: Join a vibrant team, make an impact, and thrive in a supportive, inclusive workplace.
- Qualifications: Customer service experience, great people skills, and a positive attitude are essential.
The predicted salary is between 19800 - 26700 £ per year.
Join the Simply Conveyancing Contact Centre Team! Are you passionate about customer service and looking for a dynamic and rewarding role in a fast-paced environment? Simply Conveyancing is expanding and we’re looking for a driven Sales Support Executive to join our vibrant Contact Centre team! If you\’re motivated and ready to make an impact, we want to hear from you!
What You\’ll Be Doing
- Inbound Calls: Handle inbound inquiries from potential clients, offering advice on our services, supporting with initial documentation, or redirecting their call to the appropriate department.
- Email Management: Respond to client and agent inquiries via email, providing timely and clear information to support the sales process.
- Business Representation: Being at the front line of our business, representing the company and creating a great first impression for clients and agents alike.
- Client Relationship Building: Engage with clients in a professional, friendly manner, providing them with the best possible experience and solutions. Supporting our estate agent basis with quality customer care.
- Managing Data: Maintain accurate customer records in our CRM system and adhere to data protection protocols.
- Adhere to Company Service Levels: Achieve and maintain business expectations on answer rates, response times, and quality control.
- Collaboration: Work closely with your team to share best practices and hit team targets.
What We\’re Looking For
- Customer Service Experience: Ideally, you’ll have experience in a Contact Centre or client-focused role.
- Great People Skills: A friendly and engaging manner, with a positive attitude.
- Accurate and Precise: A detail orientated and quality driven individual.
- Objection Handling: Confident in overcoming objections, turning challenges into opportunities, and ensuring client satisfaction.
- Excellent Communication: An effective communicator, both on the phone and via email, with a great ability to build rapport quickly.
- Resilient & Adaptable: The property industry can come with challenges, and we’re looking for someone who can stay motivated and adapt to new situations.
- Client-Focused: Delivering top-notch customer service is key, so you should take pride in helping customers find the right solutions.
What We Offer
- Fantastic Incentives including competitions and rewards.
- 25 Days Annual Leave (plus bank holidays), rising to 28 days through length of service, and the option to purchase additional days.
- Employee Discounts on services.
- Company Pension Scheme.
- Free On-Site Parking.
- A Fun, Supportive Environment – we work hard, but we have fun doing it!
Working Hours
- Monday to Friday: 9:00 AM to 5:30 PM (with 1-hour break).
Location: Daventry Office
Salary: £23,809 plus fantastic bonus structure OTE c £30,000pa
About Us
Back in 2000, Ashley and Susan King had a vision: to make moving homes simpler and less stressful. What started as a small corporate panel manager for estate agents quickly grew into something much bigger. By 2009, we shifted our focus to the independent estate agency and mortgage broking market – and that’s when Simply Conveyancing Property Lawyers was born.
From the early days, we’ve never stopped innovating. Today, we’re proud to be the highest-rated residential conveyancing law firm on Feefo and Trustpilot. Our team of over 100 dedicated professionals, based across the UK, works to make every home move as smooth as possible.
Innovation is in our DNA – we’ve made legal history as the first property law firm in the UK to integrate Alexa into our systems. This means our clients can get real-time updates, guidance on paperwork, and answers about the conveyancing process – all with a simple voice command. It’s just one of the various ways we keep our clients informed and in control.
At the heart of everything we do is our culture of Customer Excellence. We don’t just aim to meet expectations – we strive to exceed them. By keeping communication clear and proactive between clients, estate agents, and lawyers, we remove the confusion and frustration that often comes with moving home. Because for us, it’s not just about transactions – it’s about people, trust, and making life easier.
Our mission at Simply is simply: to deliver exceptional conveyancing services driven by a trusted team of property experts who care about giving our customers a stress-free experience and peace of mind.
Our Values
We raise the bar by striving for excellence every day – showing up as our best selves, taking pride in our work, and embracing feedback as a chance to improve. We delight our customers by putting them at the heart of everything we do, listening carefully, communicating clearly, and delivering solutions that make their experience simple and rewarding.
At the same time, we grow together by learning, sharing, and supporting one another to achieve more. And above all, we make a difference – building strong relationships, caring for our colleagues and communities, and creating a positive impact through collaboration, empathy, and innovation.
We welcome applications from all suitably qualified candidates regardless of their race, gender, disability, religion/belief, sexual orientation or age.
If you have a disability and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you in the application process, assessments (if required) and interview. Any disability related information you disclose to us for this purpose will not be used to determine your capability for the role, but purely for the purpose of making reasonable adjustments during the recruitment process.
If you require this job advertisement in a different format, additional support with your application, or need to discuss any reasonable adjustments please contact HR@simplypropertylawyers.co.uk.
#J-18808-Ljbffr
Sales Support Executive employer: Simply Conveyancing
Contact Detail:
Simply Conveyancing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarise yourself with Simply Conveyancing's services and values. Understanding what they offer and their commitment to customer service will help you tailor your conversations during the interview, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since the role involves handling inbound inquiries, being able to convey information clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully handled objections or challenging situations in previous roles. This will demonstrate your resilience and adaptability, which are key traits for a Sales Support Executive.
✨Tip Number 4
Showcase your team spirit! Since collaboration is important at Simply Conveyancing, be ready to discuss how you've worked effectively within a team in the past and how you can contribute to achieving team targets.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills that align with the Sales Support Executive role. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to handle inquiries effectively. Mention specific examples of how you've successfully managed client relationships in the past.
Highlight Communication Skills: Since excellent communication is key for this role, emphasise your verbal and written communication skills. Provide examples of how you've built rapport with clients or handled objections in previous roles.
Show Enthusiasm for the Company: Research Simply Conveyancing and express your enthusiasm for their values and culture in your application. Mention why you want to be part of their team and how you can contribute to their success.
How to prepare for a job interview at Simply Conveyancing
✨Showcase Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to engage with clients in a friendly and professional manner.
✨Demonstrate Your Communication Abilities
Effective communication is key for this position. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might even want to prepare a few responses to common interview questions to showcase your communication skills.
✨Prepare for Objection Handling Scenarios
The job requires overcoming objections and turning challenges into opportunities. Think of a few scenarios where you faced objections and how you successfully navigated them. This will show your resilience and adaptability, which are crucial for the role.
✨Research Simply Conveyancing
Familiarise yourself with Simply Conveyancing's services and values. Understanding the company culture and what they stand for will help you tailor your answers and demonstrate your genuine interest in being part of their team.