At a Glance
- Tasks: Manage relationships with estate agency partners and support their growth through training and engagement.
- Company: Simply Conveyancing, a passionate team with over 20 years of experience in property transactions.
- Benefits: Flexible working environment, career ownership, and opportunities for professional growth.
- Other info: Join a dynamic team that values innovation and collaboration.
- Why this job: Make a real impact by empowering partners and enhancing their success in the property market.
- Qualifications: Strong communication skills and a passion for relationship management.
The predicted salary is between 36000 - 44000 £ per year.
The Partnership Manager will be responsible for managing and developing relationships with Simply Conveyancing’s estate agency partners from the office.
You will be a key point of contact for partner agents, managing day-to-day communications through Teams, telephone and email, while working closely with Regional Partnership Managers to ensure accounts are well supported and continue to grow.
The role will have a strong focus on account performance, agent engagement, training and onboarding.
You will take responsibility for supporting new agents from the point of handover from the New Business team, ensuring they are fully onboarded, trained and confident in working with Simply Conveyancing before transitioning the ongoing relationship to the relevant Regional Partnership Manager.
Occasional face-to-face meetings or visits may be required where they add value to the partner relationship, training or account development.
Key Responsibilities
- Act as a key point of contact for a portfolio of estate agency partners, managing day-to-day communications through Teams, telephone and email.
- Build and maintain strong relationships with partner agents, providing consistent support and ensuring partners receive an excellent level of service.
- Monitor account performance, referral volumes, conversion rates and engagement, identifying trends, opportunities and areas requiring improvement.
- Conduct regular formal performance reviews with partner accounts, using the company-provided performance review deck alongside referral volumes, conversion rates and performance trends to assess progress against agreed objectives.
Use these reviews to identify areas for improvement and growth, agree clear actions with the partner, and follow up to ensure agreed actions are delivered.
- Work closely with Regional Partnership Managers to share account performance, feedback, opportunities and concerns, ensuring a joined-up approach to account management.
- Support the growth of existing accounts by identifying opportunities to increase referrals, improve lead quality, increase conversion and strengthen agent engagement.
- Take responsibility for onboarding newly won estate agency accounts following handover from the New Business team.
- Deliver structured onboarding for new agents, ensuring they understand Simply Conveyancing’s proposition, processes, products, technology and referral journey.
- Provide training and guidance to new agents and relevant branch teams, ensuring they are confident in making referrals and understand how to maximise the partnership.
- Maintain regular contact with newly onboarded agents during their initial period to ensure they are engaged, supported and referring successfully.
- Identify any early issues or barriers to successful onboarding and work with the relevant internal teams to resolve them promptly.
- Monitor newly onboarded accounts against agreed onboarding objectives and provide regular updates to the Sales Product and Training Manager & Head of New Business.
- Complete a structured handover to the relevant Regional Partnership Manager once the account has successfully completed the onboarding period, ensuring all relevant account information, contacts, performance, opportunities and outstanding actions are communicated.
- Continue to support the Regional Partnership Manager following handover where additional office-based account support is required.
- Proactively identify trending-down, underperforming and inactive branches and accounts, escalating concerns and supporting the implementation of action plans.
- Support the relaunch and revitalisation of underperforming or inactive accounts through targeted communication, training and engagement.
- Handle partner queries and escalations promptly and professionally, working cross-functionally to resolve issues and maintain partner confidence.
- Work closely with Legal and Contact Centre teams to understand agent and client feedback and identify opportunities to improve the overall partner experience.
- Carry out call listening across agent referrals to assess lead quality, identify opportunities to improve conversion and provide relevant feedback to the Head of Sales Operations.
- Collaborate with Sales, Marketing and Regional Partnership Managers on campaigns, communications and initiatives designed to strengthen partner relationships and drive growth.
- Maintain accurate and up-to-date records of partner communications, account performance, training, onboarding activity, action plans and agreed next steps.
- Provide regular performance and account updates to the Regional Partnership Managers and relevant senior stakeholders.
- Attend occasional face-to-face meetings, training sessions or partner visits where required to support the relationship or account objectives.
- Ensure all partner activity, communications and actions are recorded accurately on the relevant systems.
We're a team of passionate property experts and have over 20 years' experience; providing a best in class service for residential property transactions.
At Simply Conveyancing, we empower you to take ownership of your career, backed by a team that values innovation, growth and flexibility.
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Partnership Manager in Daventry employer: Simply Conveyancing
Simply Conveyancing is an exceptional employer, offering a dynamic work environment at our Daventry HQ where collaboration and support are at the forefront of our culture. As a Partnerships Manager, you will benefit from comprehensive training and onboarding processes, ensuring your professional growth while working closely with a dedicated team to foster strong relationships with estate agency partners. We prioritise employee development and engagement, providing opportunities for meaningful contributions and career advancement within a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Partnership Manager in Daventry
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Simply Conveyancing.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Simply Conveyancing? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Simply Conveyancing's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Partnership Manager in Daventry
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Partnership Manager role at Simply Conveyancing, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Simply Conveyancing
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Simply Conveyancing operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Simply Conveyancing. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Simply Conveyancing.
