At a Glance
- Tasks: Build strong relationships with key clients and drive business growth through strategic partnerships.
- Company: Global software solutions company focused on delivering lasting value and efficiency.
- Benefits: Competitive salary, personal development budget, and opportunities for certifications.
- Other info: Frequent travel required; excellent career advancement opportunities await.
- Why this job: Join a dynamic team and make a real impact on client satisfaction and business success.
- Qualifications: 5+ years in IT services, experience in account management, and strong communication skills.
The predicted salary is between 50000 - 70000 £ per year.
We’re working with a global software solutions and engineering services company that helps the world’s leading organisations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. This role will join the Client Partnership organisation in London. As a Senior Client Partner, you will be working with both the delivery team and the key clients accounts representatives in the UK and Ireland to maintain a high level of satisfaction through multiple years of partnership and identify and convert mutually beneficial business opportunities. You’ll be assigned a portfolio of key accounts with a key objective of growing revenue and maintaining strong, long‑lasting client relationships.
Responsibilities:
- Develop and maintain deep, trust-based relationships with key stakeholders in relation to ongoing client satisfaction and business development.
- Support the development and maintenance of a master account plan and strategy for retaining and expanding the account.
- Qualify client needs and generate new sales opportunities.
- Manage sales opportunities through the sales stages, including getting the appropriate teams involved.
- Develop proposals in collaboration with account teams for cooperation within the identified opportunities.
- Work with delivery leaders and appropriate stakeholders to ensure corrective action plans are developed and implemented to maintain client satisfaction.
Skills/Experience:
- 5+ years of experience in IT service companies and at least 1 year as part of technical, sales, project or account management teams.
- Experience working with enterprise account portfolios and stakeholders.
- Business documentation and business correspondence. Understanding of how to prepare bids, offers, commercial proposals, RFIs, RFPs.
- Experience working with CRM (Salesforce, HubSpot or similar).
- Disciplined, results-oriented person.
- Needs to be able to travel for business trips frequently.
Budget for personal development, certifications and learning opportunities.
Client Partner – Key Accounts employer: Simply Commerce Group
Simply Commerce Group is an excellent employer for those looking to thrive in the eCommerce sector, offering a dynamic work culture that fosters innovation and collaboration. With flexible working arrangements and generous leave policies, employees are encouraged to maintain a healthy work-life balance while benefiting from mentorship opportunities that promote professional growth. Located in a vibrant area, the company provides a unique environment where creativity and technical expertise can flourish.
