Employee Relations, Policy & Compliance Manager in Northampton

We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades. We are a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project', we're working to help 10,000 small businesses start or grow by 2030.

As our Employee Relations, Policy & Compliance Manager, you aren't just a "compliance checker" - you are a cultural architect and a risk guardian. You'll balance legal rigor with our values of simplicity and authenticity, ensuring our people's practices meet UK employment law and the high standards of the financial services industry. This role is a unique blend of strategic advisory and hands-on case management in a pioneering environment. You will have the autonomy to move beyond traditional HR handbooks to create living, breathing policies that reflect our unique culture while keeping us safe and compliant in a regulated landscape.

As one of our Employee Relations, Policy & Compliance Managers, you'll:

• Design living policies that translate complex UK employment law into plain English, ensuring they are relatable and easy for everyone to follow.
• Lead on sensitive ER issues, providing a steady hand and a fair perspective during complex disciplinaries, grievances, and appeals.
• Act as a strategic advisor to senior leaders, turning legislative requirements into actionable, common-sense advice that supports our business goals.
• Empower our managers by developing and delivering training that gives them the confidence to handle ER matters proactively.
• Manage regulatory oversight, acting as a key point of contact for SM&CR to ensure fitness and propriety are woven into our ER processes.
• Drive data-led prevention, spotting trends to resolve conflict early and championing mediation as a first-line resolution.

We are looking for someone who is:

• An expert in UK employment law with deep, practical experience navigating ACAS best practices and complex case management.
• Experienced in regulated environments, understanding the specific intersection of HR and compliance within financial services or insurance.
• A relatable communicator who can deliver tough news with empathy and influence stakeholders without relying on jargon.
• A natural problem-solver who prioritises fair resolution over red tape and has a keen interest in formal mediation.
• Highly discreet, with the integrity to handle sensitive regulatory information and data with absolute professionalism.
• Collaborative and spirited, unafraid to challenge the status quo to ensure our people are supported during organizational shifts.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

What are the benefits of working at Simply Business?

• We offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid.
• On top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits.
• Our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver.
• Our life event leave is an extra day's leave every two years for those big moments in your life like moving house or your birthday.
• Long-serving employees get a two-week paid sabbatical after five years of service, then four weeks off after ten years of service.
• Private medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenses.
• We offer a competitive salary based on your experience and the current market, plus the potential to earn an annual bonus based on performance.

Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don't (and won't) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.