Underwriting Excellence Lead in London

Who Are We? We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades. We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project', we're working to help 10,000 small businesses start or grow by 2030.

What Is the Opportunity? As our Underwriting Excellence Lead, you'll be the architect of quality and strategy within our underwriting team. You'll play a pivotal role in shaping how we protect small businesses, ensuring that every decision we make is sound, fair, and contributes to the long-term success of our customers.

What makes this role different? At Simply Business, we don't just follow the status quo; we challenge it. You'll have the autonomy to drive real strategic change and the opportunity to lead a team in an environment that truly values learning and authenticity. You won't just be managing a process—you'll be empowering people to do their best work.

As one of our Underwriting Excellence Leads, you'll:

• Develop and implement forward-thinking strategies to refine our underwriting processes and elevate the quality of every decision.
• Support the leadership and motivation of a dedicated team of underwriters, acting as a mentor to help them grow and succeed.
• Maintain and evolve our underwriting guidelines and procedures, ensuring we always meet regulatory and compliance standards.
• Collaborate with our capacity providers to provide assurance of high-quality underwriting and build strong, professional relationships.
• Monitor claims performance and take ownership of the product value process to ensure our business remains resilient.
• Stay ahead of the curve by monitoring industry trends and regulatory changes to keep our practices modern and effective.

We're looking for someone who is:

• An experienced underwriting professional with a deep, senior-level understanding of underwriting principles and market practices.
• A degree-qualified thinker who can balance technical expertise with a practical, common-sense approach.
• A natural leader and communicator who is passionate about sharing knowledge and empowering others.
• Analytical and a problem-solver at heart, with the ability to look at complex data and find clear, simple solutions.
• Proactive and collaborative, comfortable working independently but always keeping the wider team's goals in mind.
• Committed to excellence, with a genuine desire to deliver the best possible outcomes for our customers.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

What are the benefits of working at Simply Business:

• We offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid.
• On top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits.
• Our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver.
• Our life event leave is an extra day’s leave every two years for those big moments in your life like moving house or your birthday.
• Long-serving employees get a two-week paid sabbatical after five years of service, then four weeks off after ten years of service.
• Private medical insurance through BUPA, that covers any pre-existing condition is a core benefit, plus a health cash plan that covers your everyday medical expenses.
• We offer a competitive salary based on your experience and the current market, plus the potential to earn an annual bonus based on performance.
• Access to tools to support your personal development on our dedicated learning platform, as well as support for your mental health with access to counselling.
• We match what you put into your pension up to five per cent, and pass on a tax-free sum that’s four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme.
• Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service).
• Our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership.

Ready to join us and drive our success as a high-performing team? Apply today.

Employment Practices: Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don't (and won't) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.