We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.We're a technology company as well as one that sells insurance. Through our global social impact strategy, called 'The Big Dreams Project', we're working to help 10,000 small businesses start or grow by 2030.Why not check out our advert on YouTube: Simply Business TV advert 2024: 'Simply the Best'.Imagine stepping into a role where you hold the keys to the front door of our digital growth engine. As our Senior Product Manager for customer acquisition and research, you'll lead the top-of-funnel experience—crafting the very first impressions for small business owners as they land on our pages, research their insurance needs, and begin their journey with us.you are pioneering the next generation of online sales experiences. Operating in an agile, cross-functional value stream, you'll have the license to experiment, obsess over conversion optimisation, and leverage emerging AI and Generative AI technologies to completely reimagine how complex products feel to the consumer. It's the perfect blend of deep data strategy, customer empathy, and cutting-edge tech.Own the discovery, delivery, and roadmap for our online sales journey, ensuring we constantly optimise our conversion flows and unlock new audiences.Proactively champion and integrate novel technologies like AI and GenAI to build highly personalised, flexible, and intuitive landing and research experiences.Champion user-centered design to turn complex, misunderstood insurance products into a seamless, hassle-free online purchase journey.Partner closely with engineering, data analytics, design, marketing, and insurance product teams to align everyone behind a shared, high-impact goal.Use your sharp commercial and technical judgment to make data-driven trade-offs, balancing delivery speed with high-quality user experiences.You have extensive experience navigating iterative product development—from early ideation and discovery to launch and optimisation—ideally within agile or value stream frameworks.Data-driven and analytical: You live in the data, using tools like Amplitude, Looker, or Tableau to back up your decisions and shape a robust product strategy.You lead by example, motivate your team through complex challenges, and know how to strike the perfect balance between design, technical, and commercial trade-offs.Previous experience in fintech or insurtech is great, but a deep commitment to translating customer pain points into brilliant UX is what truly matters.(Ready to build the future of digital acquisition?If you are a product purist who loves clean UX, thrives on high-volume data experimentation, and wants to get your hands dirty with real-world AI implementation, we want to hear from you. What are the benefits of working at Simply Business:we offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybridon top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefitsour flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiverour life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And our long-serving employees get a two week paid sabbatical after five years of service, then four weeks off after ten years of serviceprivate medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenseswe offer a competitive salary based on your experience and the current market. Plus the potential to earn an annual bonus based on performanceaccess to tools to support your personal development on our dedicated learning platform. As well as support for your mental health with access to counsellingwe match what you put into your pension up to five per cent. And pass on a tax-free sum that's four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit schemeour salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service)our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membershipReady to join us and drive our success as a high-performing team? We don't (and won't) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.SummaryLocation: LON - LondonType: Full time
Manager - Product Manager in London employer: Simply Business
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