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- Tasks: Join our team to process benefits enrollments and support clients with exceptional service.
- Company: A tech-driven TPA in Kelowna, transforming health benefits experiences.
- Benefits: Employer-paid benefits, paid vacation, work-life balance, and growth opportunities.
- Other info: Enjoy a flexible schedule and a supportive team culture.
- Why this job: Make a real difference in people's lives while developing your career in a dynamic environment.
- Qualifications: 2-4 years in benefits or insurance, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
We’re a Kelowna based Third Party Administrator/Payor (TPA/TPP) improving the health benefits experience for employers, insurers and, well, everybody! Our team leverages digital-focused strategies to provide members with fast, easy and thoughtful benefits experiences. To put it simply, we provide group benefits plans, but we’re a technology company first. Our team embraces autonomy, complexity and a connection between effort and reward as three qualities that foster a truly satisfying career and strive to separate ourselves from the corporate herd.
We’re looking for a dynamic Benefits Administrator with a minimum of 1-2 years’ experience in the Benefits industry to work as part of our Customer Support team!
Responsibilities:- Processing enrollments, employee changes and terminations
- Ability to analyze and investigate premium discrepancies
- Interpret related Benefit policies and procedures and support compliance with government and provincial regulations
- Must have previous experience of 2-4 years in an insurance company, group benefits role
- Previous experience in Customer Service role
- Exceptional interpersonal skills to build positive relationships with our clients
- Excellent communication skills both verbal and written
- Attention to detail and maintaining accurate client files
- Dedicated team player with the ability to take the initiative, be independent with a positive attitude and dedication to quality and accuracy
- Highly organized, accurate and detail oriented; well-developed ability to perform complex mathematical calculations and to see beyond the numbers
- Strong organizational skills including the ability to prioritize and multi-task
- A good understanding of personal computers and software, particularly MS Word, Excel, Outlook and G Suite
- Employer Paid Group Benefits Plan including Long Term Disability (employee paid) and Critical Illness
- $1000 Flex Spending account
- Opportunity for Growth
- Full –Time, Monday to Friday schedule
- Paid Vacation and Personal time off
- Work life balance
- Employee assistance program
- Schedule: 8-hour shift - Shift schedule could be anywhere from 8 am to 12pm start time depending on the business need at time of hire.
Group Benefits Administrator employer: Simply Benefits Inc.
Contact Detail:
Simply Benefits Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Benefits Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the benefits industry and let them know you're on the hunt for a Group Benefits Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Since we’re all about improving the health benefits experience, think about how your skills can contribute to that mission. Show us you understand our tech-first approach and how you can fit into our dynamic team!
✨Tip Number 3
Practice your communication skills! As a Benefits Administrator, you'll need to build positive relationships with clients. Role-play common scenarios with a friend to boost your confidence and ensure you can articulate your thoughts clearly during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, it shows us you’re genuinely interested in joining our team and embracing the autonomy and complexity we value.
We think you need these skills to ace Group Benefits Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Group Benefits Administrator role. Highlight your relevant experience in the benefits industry and customer service, showing us why you're the perfect fit for our team!
Show Off Your Skills: We want to see your exceptional communication skills and attention to detail shine through in your application. Use clear language and examples that demonstrate how you've built positive relationships with clients in the past.
Be Yourself: Let your personality come through in your writing! We value authenticity and a positive attitude, so don’t be afraid to show us who you are and how you can contribute to our dynamic team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible. We can't wait to hear from you!
How to prepare for a job interview at Simply Benefits Inc.
✨Know Your Benefits Inside Out
Make sure you understand the basics of group benefits and the specific policies related to the role. Brush up on common terms and processes, as well as any recent changes in regulations that might affect the industry. This will show your potential employer that you're not just familiar with the role but genuinely interested in the field.
✨Showcase Your Customer Service Skills
Since this role is part of the Customer Support team, be ready to discuss your previous experiences in customer service. Prepare examples of how you've handled difficult situations or resolved client issues effectively. Highlight your interpersonal skills and how they helped you build positive relationships with clients.
✨Demonstrate Attention to Detail
Given the importance of accuracy in processing enrollments and maintaining client files, be prepared to discuss how you ensure attention to detail in your work. You could mention specific tools or methods you use to stay organised and accurate, especially when dealing with complex calculations or discrepancies.
✨Emphasise Your Tech Savviness
As a technology-focused company, it's crucial to demonstrate your comfort with digital tools. Be ready to talk about your experience with MS Word, Excel, Outlook, and G Suite. If you've used any specific software for benefits administration, make sure to mention it. This will show that you can hit the ground running and adapt quickly to their systems.