At a Glance
- Tasks: Join our team to process benefits enrollments and support clients with exceptional service.
- Company: A tech-driven TPA in Kelowna, transforming the health benefits experience.
- Benefits: Employer-paid benefits, paid vacation, work-life balance, and growth opportunities.
- Why this job: Be part of a dynamic team making a real difference in people's benefits experience.
- Qualifications: 2-4 years in benefits or insurance, strong communication, and customer service skills.
- Other info: Enjoy a flexible schedule and a supportive work environment.
The predicted salary is between 28800 - 48000 £ per year.
We’re a Kelowna based Third Party Administrator/Payor (TPA/TPP) improving the health benefits experience for employers, insurers and, well, everybody! Our team leverages digital-focused strategies to provide members with fast, easy and thoughtful benefits experiences. To put it simply, we provide group benefits plans, but we’re a technology company first. Our team embraces autonomy, complexity and a connection between effort and reward as three qualities that foster a truly satisfying career and strive to separate ourselves from the corporate herd.
What we’re looking for
We’re looking for a dynamic Benefits Administrator with a minimum of 1-2 years’ experience in the Benefits industry to work as part of our Customer Support team!
Responsibilities
- Processing enrollments, employee changes and terminations
- Ability to analyze and investigate premium discrepancies
- Interpret related Benefit policies and procedures and support compliance with government and provincial regulations
Qualifications
- Must have previous experience of 2-4 years in an insurance company, group benefits role
- Previous experience in Customer Service role
- Exceptional interpersonal skills to build positive relationships with our clients
- Excellent communication skills both verbal and written
- Attention to detail and maintaining accurate client files
- Dedicated team player with the ability to take the initiative, be independent with a positive attitude and dedication to quality and accuracy
- Highly organized, accurate and detail oriented; well-developed ability to perform complex mathematical calculations and to see beyond the numbers
- Strong organizational skills including the ability to prioritize and multi-task
- A good understanding of personal computers and software, particularly MS Word, Excel, Outlook and G Suite
What we can offer
- Employer Paid Group Benefits Plan including:
- Long Term Disability (employee paid)
- Critical Illness
- $1000 Flex Spending account
- Opportunity for Growth
- Full –Time, Monday to Friday schedule
- Paid Vacation and Personal time off
- Work life balance
- Employee assistance program
Schedule
8-hour shift - Shift schedule could be anywhere from 8 am to 12pm start time depending on the business need at time of hire.
Group Benefits Administrator in Ayr employer: Simply Benefits Inc.
Contact Detail:
Simply Benefits Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Benefits Administrator in Ayr
✨Tip Number 1
Network like a pro! Reach out to your connections in the benefits industry and let them know you're on the hunt for a Group Benefits Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of group benefits and insurance policies. We want you to be able to discuss your experience confidently and show how you can bring value to our Customer Support team.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It shows you're genuinely interested in joining our team and helps us keep track of your application more efficiently.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
We think you need these skills to ace Group Benefits Administrator in Ayr
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Group Benefits Administrator role. Highlight your relevant experience in the benefits industry and any customer service roles you've had. We want to see how your skills align with what we're looking for!
Show Off Your Communication Skills: Since excellent communication is key for this position, don’t shy away from showcasing your verbal and written skills. Use clear and concise language in your application, and maybe even include examples of how you've effectively communicated in past roles.
Be Detail-Oriented: Attention to detail is crucial for a Benefits Administrator. Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their documents are polished and professional, just like we do with our client files!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Simply Benefits Inc.
✨Know Your Benefits Inside Out
Make sure you understand the basics of group benefits and insurance policies. Brush up on common terms and processes, as well as any recent changes in regulations. This will show your potential employer that you're not just familiar with the role but genuinely interested in the industry.
✨Show Off Your Customer Service Skills
Since this role is part of the Customer Support team, be ready to share examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your interpersonal skills and how you build positive relationships with clients—this is key!
✨Demonstrate Attention to Detail
Prepare to discuss how you maintain accuracy in your work, especially when processing enrollments and changes. You might even want to bring a few examples of how you've caught discrepancies in the past. This will help illustrate your meticulous nature and commitment to quality.
✨Be Ready to Multi-task
The ability to juggle multiple tasks is crucial in this role. Think of instances where you've successfully managed competing priorities and how you organised your workload. This will reassure the interviewers that you can thrive in a dynamic environment.