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For Companies At a Glance
- Tasks: Support the sales team and manage client enquiries in a fast-paced environment.
- Company: Join Simplify, the UK's leading conveyancing and property services group.
- Benefits: Enjoy competitive salary, 25 days holiday, and retail discounts.
- Why this job: Make a real difference while developing your skills in a supportive team.
- Qualifications: Previous experience in sales support or admin is essential.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
The predicted salary is between 25000 - 30000 ÂŁ per year.
Location: Southport
Department: Conveyancing Sales
About The Role
We’re looking for a highly organised and detail‑focused Sales Support Advisor to join our Conveyancing Sales team at Simplify in Southport. In this role, you’ll be a key part of our sales function—supporting colleagues, assisting clients, managing essential documentation, and helping ensure the smooth and efficient flow of information across the business. If you enjoy providing exceptional administrative support, communicating confidently with customers, and working collaboratively within a fast‑paced team, this could be the perfect opportunity for you.
Key Responsibilities
- Support the sales team by managing incoming client enquiries and providing initial information about our conveyancing services.
- Accurately input, update, and maintain client data within internal systems.
- Work closely with the conveyancing team to gather essential documentation to support client interactions.
- Handle basic client queries and direct more complex questions to the relevant specialists.
- Communicate client information—particularly quote details—clearly to internal teams to ensure a smooth customer journey.
- Maintain well‑organised records of all client interactions and transactions.
- Contribute to departmental goals as part of a collaborative and driven sales team.
- Complete any other duties as directed by the Sales Team Leader.
Person Specification
Knowledge & Experience
Essential
- Previous experience in a sales support or administrative role.
Desirable
- Familiarity with the conveyancing or property sector.
- Understanding of basic legal terminology.
- Experience within a legal, property, or financial services environment.
Qualifications & Training
Essential
- None required.
Desirable
- Training or qualifications related to property law, conveyancing, or sales support.
Skills & Competencies
Essential
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- Excellent attention to detail and accuracy.
- Effective written and verbal communication skills.
- Customer‑focused approach with a passion for delivering great service.
- Ability to collaborate effectively with colleagues across different teams.
- Flexible and adaptable approach in a busy, evolving environment.
Desirable
- Proficiency in Microsoft Office and other standard office software.
Why Join Simplify?
At Simplify, we’re committed to delivering exceptional conveyancing services while supporting our teams to grow and succeed. You’ll be part of a friendly, supportive environment where your contributions make a real difference to our clients and our business.
Benefits
- Competitive salary
- 25 days holiday + 8 public holidays
- Pension scheme
- Option to buy or sell holiday
- Life assurance
- Employee Assistance Programme
- Enhanced maternity, paternity & adoption pay
- Free conveyancing legals
- Retail discounts and more!
Our People
At Simplify, we believe diversity drives success. We are committed to being an inclusive employer and welcome applications from all backgrounds, circumstances, and identities.
About Us
Simplify is the UK’s leading conveyancing and property services group, comprising nine businesses—including some of the largest conveyancing law firms in the country—alongside market‑leading online conveyancing services and independent property businesses.
Sales Support Advisor employer: Simplify
Contact Detail:
Simplify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Advisor
✨Tip Number 1
Get to know the company! Research Simplify and its values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their culture.
✨Tip Number 2
Practice your communication skills. As a Sales Support Advisor, you'll be chatting with clients and colleagues all day. Role-play common scenarios with a friend to boost your confidence and clarity.
✨Tip Number 3
Be proactive during interviews. Prepare questions that show your interest in the role and the team dynamics. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Simplify family.
We think you need these skills to ace Sales Support Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Support Advisor role. Highlight your previous experience in sales support or administrative roles, and don’t forget to mention any familiarity with the conveyancing or property sector!
Show Off Your Organisational Skills: Since this role requires strong organisational skills, give examples of how you've managed multiple tasks in the past. We want to see how you keep things running smoothly, so share specific instances where your attention to detail made a difference.
Communicate Clearly: Effective communication is key in this role. When writing your application, make sure your language is clear and concise. We love candidates who can express themselves well, so don’t shy away from showcasing your written communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Simplify!
How to prepare for a job interview at Simplify
✨Know Your Stuff
Before the interview, make sure you understand the basics of conveyancing and the role of a Sales Support Advisor. Brush up on any relevant terminology and be ready to discuss how your previous experience aligns with the responsibilities outlined in the job description.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past work where you successfully managed multiple tasks or maintained accurate records. Highlighting your attention to detail will show that you're a perfect fit for the fast-paced environment.
✨Practice Your Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common client scenarios with a friend to get comfortable with handling queries and providing information.
✨Be Ready to Collaborate
This position involves working closely with various teams. Think of examples where you've successfully collaborated with others in a team setting. Emphasise your ability to adapt and contribute to departmental goals, as this will resonate well with the interviewers.