Property Sales Progressor - Customer Service

Property Sales Progressor - Customer Service

Full-Time 28237 - 31000 £ / year (est.) On-site
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At a Glance

  • Tasks: Manage property transactions, liaise with clients, and ensure smooth processes.
  • Company: Join Simplify, the UK's top conveyancing and property services group.
  • Benefits: Enjoy a competitive salary, 25 days holiday, and various corporate perks.
  • Other info: Earn bonuses based on individual and team performance; diverse and inclusive workplace.
  • Why this job: Be part of a dynamic team with growth opportunities and a supportive culture.
  • Qualifications: No formal experience needed; just bring your enthusiasm and problem-solving skills.

The predicted salary is between 28237 - 31000 £ per year.

PROPERTY SALES PROGRESSOR - CUSTOMER SERVICE

Salary: £28,237.00 + Bonus (circa £31,000.00 OTE)

Location: St. Ives, Cambridgeshire

Ambitious and driven? Bags of personality? Want to work with a growing team with the support to get things done?

Experience of working within either the Property industry and/or within a Sales or Customer Service role?

Come and join in the fun at Move With Us!

Benefits

Competitive Salary of £28,237.00 + bonus (circa £31,000.00 OTE), a friendly and modern office in beautiful surroundings, 25 Days Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell Holiday, Company Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP 24-hour service, Retail Discounts Plus Many More!

What You’ll Be Doing

  • Managing your own caseload of properties to a high standard
  • Liaising with, looking after, and constantly updating our clients, beneficiaries and business partners with the progress of each transaction
  • Chasing estate agents and mortgage offers, checking chains and encouraging buyers and clients to do what they need to do
  • Troubleshooting and customer care, ensuring transactions are as smooth as possible

OUR HIRING PROCESS:

  • You’ve checked out our job ad
  • It’s gathered your interest and you’ve applied using our easy application process
  • If selected, you come meet our lovely team and we discuss the finer details
  • If successful, we make the offer and get the ball rolling
  • Once in post you can recommend your friends come on over and earn a sweet referral bonus - for each one!

Requirements

And now for the nitty gritty:

Although this post does not have any pre-requisite qualifications, we do still need candidates to have previous work experience in either the property industry, sales, or customer service, as a foundation to build on from.

You’ll need to have an engaging personality, be customer focused and keen to build relationships with your clients, and have lots of confidence and enthusiasm.

You will enjoy solving problems, thinking on your feet, and thrive in a busy environment where you will be afforded every opportunity to shine!

As such you will need to show commitment and have ambition to succeed, as once you are through the door and up to speed, the opportunities to progress and develop are almost limitless for those who want them. You will also need to be well versed and experienced with Microsoft Office, especially Excel, as this is used heavily within this department.

Whilst able to operate independently, you will also need to be a team player and willing to support your colleagues as needed to deliver results. As such your bonus will be influenced by the success of the team and not just individual performance.

OUR PEOPLE

Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

About Us

Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.

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Property Sales Progressor - Customer Service employer: Simplify

Simplify is an exceptional employer located in Leicester, offering a dynamic and collaborative work environment where employees can thrive. With a strong focus on career development, ongoing training, and a supportive culture, team members are empowered to build expertise in compliance and identity verification while enjoying a comprehensive benefits package that includes generous holiday allowances and wellbeing support. Join us to be part of a leading property services group that values excellence and inclusivity.

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Contact Details:

Simplify Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Property Sales Progressor - Customer Service

✨Tip Number 1

Familiarise yourself with the property market and conveyancing processes. Understanding the basics will help you engage confidently with clients and colleagues, showcasing your enthusiasm for the role.

✨Tip Number 2

Practice your communication skills, especially in a customer service context. Being able to articulate clearly and empathetically will set you apart when liaising with clients and stakeholders.

✨Tip Number 3

Demonstrate your problem-solving abilities during interviews. Think of examples from past experiences where you've successfully navigated challenges, as this is crucial for a Property Sales Progressor.

✨Tip Number 4

Show your team spirit! Highlight any experiences where you've worked collaboratively, as teamwork is essential in this role and can influence your bonus based on team performance.

We think you need these skills to ace Property Sales Progressor - Customer Service

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Proficiency in Microsoft Office (especially Excel)
Ability to Work Independently

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant skills and experiences that align with the Property Sales Progressor role. Emphasise your customer service experience, problem-solving abilities, and any familiarity with property services.

Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work with Move With Us and how your skills can contribute to their team. Be sure to include specific examples of your past experiences.

Highlight Key Skills:In your application, focus on key skills mentioned in the job description, such as proficiency in Microsoft Office, particularly Excel, and your ability to manage caseloads and provide excellent customer care.

Show Your Ambition:Demonstrate your commitment and ambition in your application. Discuss your desire for personal development and how you plan to thrive in a busy environment, which is crucial for the Property Sales Progressor position.

How to prepare for a job interview at Simplify

✨Show Your Personality

As a Property Sales Progressor, having an engaging personality is key. Be yourself during the interview and let your enthusiasm shine through. This role requires strong interpersonal skills, so don’t be afraid to showcase your unique traits.

✨Demonstrate Problem-Solving Skills

The job involves troubleshooting and providing excellent customer care. Prepare examples of how you've successfully resolved issues in the past, whether in work or personal situations. This will show your ability to think quickly and effectively.

✨Familiarise Yourself with the Role

Understand the responsibilities of a Property Sales Progressor. Research the company and its services, especially their approach to customer service. Being knowledgeable about the role will help you answer questions confidently and demonstrate your commitment.

✨Highlight Teamwork and Independence

While the role requires you to manage your own caseload, it’s also important to support your team. Share experiences where you’ve successfully worked both independently and as part of a team. This will illustrate your versatility and collaborative spirit.