At a Glance
- Tasks: Verify client identities and support secure property transactions in a fast-paced environment.
- Company: Join Simplify, a growing company focused on compliance and customer service.
- Benefits: Enjoy 25 days holiday, pension scheme, and career development opportunities.
- Other info: Dynamic role with opportunities for training and process improvement.
- Why this job: Make a real impact in compliance while developing your skills in a supportive team.
- Qualifications: Strong communication skills and attention to detail are essential.
We’re looking for a detail-focused and driven Legal Assistant (ID Specialist) to join our growing Shared Services team in Leicester. This is a pivotal role where you’ll help ensure we remain fully compliant with anti-money laundering (AML) regulations by verifying client identities and supporting secure property transactions. Working in a fast-paced and collaborative environment, you’ll partner with third-party ID providers, communicate with clients and internal stakeholders, and play a key role in delivering high-quality service while meeting team KPIs. If you thrive on accuracy, enjoy problem-solving, and want to build expertise in compliance and identity verification, this is a fantastic opportunity to develop your career with Simplify.
What You’ll Be Doing
- Managing daily task lists in line with team priorities
- Processing identity checks via external ID providers
- Uploading ID results and communicating outcomes to clients and conveyancers
- Liaising with clients and compliance teams to resolve ID queries and make risk-based decisions
- Handling incoming and outgoing calls as required
- Managing and processing original ID documentation
- Proactively chasing third parties via phone and email
- Supporting team targets and overall service delivery
- Assisting with escalations and complex ID verification queries
- Contributing to internal training across teams, including offshore colleagues
- Supporting reporting and daily statistics for the Team Manager
- Identifying opportunities for process improvement and continuous enhancement
- Providing occasional evening and weekend cover when required
About You
You’ll be a highly organised and motivated individual with excellent attention to detail and a proactive, can-do attitude. You’ll enjoy working both independently and as part of a team, and you’ll be confident communicating with a wide range of stakeholders.
Key Skills & Experience (Essential)
- Strong written and verbal communication skills
- Excellent attention to detail and accuracy
- Ability to organise, prioritise, and manage workload effectively
- Strong problem-solving and research capabilities
- Confident working with people from diverse backgrounds
- Solid IT skills including Microsoft Word, Excel, and Windows
- Ability to work independently and make informed decisions
Desirable Experience
- Experience in an AML, ID verification, or compliance-related role
- Knowledge of client identity verification requirements
- Previous experience within a conveyancing or legal environment
- Relevant qualifications in law or a related field
Personal Attributes
- Positive, self-motivated, and results-driven
- Calm and adaptable in a fast-paced environment
- Professional and empathetic communicator
- Strong team player who supports others and shares knowledge
- Committed to delivering excellent customer service
- Willing to learn and develop, recognising when to seek support
- Able to identify improvements and contribute to business change
Our Benefits
- 25 days holiday plus bank holidays
- Holiday buy & sell scheme
- Company pension scheme
- Life assurance
- Employee assistance programme (EAP)
- Access to employee discounts and perks platform
- Wellbeing support initiatives
- Career development and progression opportunities
- Ongoing training and development
Legal Assistant - ID Specialist in Narborough employer: Simplify
At Simplify, we pride ourselves on being an exceptional employer, offering a dynamic work culture in Leicester that fosters collaboration and professional growth. As a Legal Assistant (ID Specialist), you'll benefit from comprehensive training, career development opportunities, and a supportive environment that values your contributions while ensuring compliance with vital regulations. With generous holiday allowances, a pension scheme, and wellbeing initiatives, we are committed to creating a rewarding workplace where you can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Legal Assistant - ID Specialist in Narborough
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Simplify looking for candidates who are engaged and informed.
We think you need these skills to ace Legal Assistant - ID Specialist in Narborough
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Simplify. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Simplify
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Simplify’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!