IT Service Desk Lead - ITIL, Coaching & Improvement in Leicester

IT Service Desk Lead - ITIL, Coaching & Improvement in Leicester

Leicester Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Simplify

At a Glance

  • Tasks: Lead a team of IT Service Desk Analysts and provide strategic oversight in IT Service Management.
  • Company: Simplify is based in Leicester, England, focusing on IT service delivery across multiple UK sites.
  • Benefits: Offers a competitive salary and a generous benefits package.
  • Other info: The position involves both technical support and strategic oversight.
  • Why this job: This role combines leadership with a passion for coaching in a hybrid work environment.
  • Qualifications: Extensive experience in IT service delivery and a solid understanding of ITIL best practices required.

The predicted salary is between 40000 - 50000 Β£ per year.

Simplify is looking for an IT Service Desk Team Leader based in Leicester, England. In this hybrid role, you will lead a team of IT Service Desk Analysts across multiple UK sites, providing both technical support and strategic oversight in IT Service Management.

The ideal candidate will have extensive experience in IT service delivery, a passion for coaching team members, and a solid understanding of ITIL best practices. Competitive salary and generous benefits package included.

IT Service Desk Lead - ITIL, Coaching & Improvement in Leicester employer: Simplify

Working at Simplify in Leicester offers a competitive salary and a generous benefits package. The team focuses on IT service delivery across multiple UK sites, ensuring a dynamic work environment. Join a company that values coaching and improvement in IT service management.

Simplify

Contact Details:

Simplify Recruitment Team

We think you need these skills to ace IT Service Desk Lead - ITIL, Coaching & Improvement in Leicester

ITIL
Team Leadership
Coaching Skills
IT Service Management
Technical Support
Strategic Oversight
IT Service Delivery