At a Glance
- Tasks: Provide exceptional customer service and support clients through property transactions.
- Company: Join Simplify, the UK's largest property services group with a friendly culture.
- Benefits: Earn a competitive salary, enjoy 25 days holiday, and access various perks.
- Other info: Diverse and inclusive workplace with excellent training and career progression.
- Why this job: Kickstart your career in a fulfilling role with growth opportunities and uncapped bonuses.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 20700 - 25800 £ per year.
This is an entry-level position, no experience needed and we provide all the training! So you’ve got customer service skills that rival the best and you have emotional intelligence which makes you exceptional at building relationships. Do it with Move With Us at Simplify! Known internally as a Sales Negotiator, if you decide this Trainee Sales Negotiator - Customer Service position is the role for you then you’ll be joining the UK’s largest group of property services, a business that is constantly looking to expand, and one that will give you the challenge and security needed in today's job market.
Benefits
- Competitive Salary of £25,750.00 + uncapped bonus (circa £30,550.00 OTE)
- A friendly modern office
- 25 Days' Holiday (Plus 8 Days Public Holiday)
- Option To Buy Or Sell an additional 5 days' Holiday
- Pension
- Life Assurance
- Enhanced Maternity, Paternity & Adoption Pay
- Free Conveyancing Legals
- GP‑24 hour service
- Retail Discounts
- Plus Many More!
What You’ll Be Doing
This role is all about customer service. It’s about being able to understand your customers and stakeholders, having the emotional intelligence to put yourself in their shoes and give them unrivalled support through property transactions. You’ll need to be professional, adaptable, and comfortable communicating both in written and verbal format with various stakeholders, but most of all, you need to be approachable and someone people feel comfortable with, someone they can trust. Get this right and you’ll be in an incredibly fulfilling role, both financially and personally.
OUR HIRING PROCESS
- You’ve checked out our job ad
- It’s gathered your interest and you’ve applied using our easy application process
- If selected, you come meet our lovely team and we discuss the finer details
- In some cases, we might invite you for a second interview
- If successful, we make the offer and get the ball rolling
- After joining us recommend friends to come over too and earn a sweet referral bonus - for each one!
Requirements
It goes without saying that the biggest element of this role is customer service and communication, and whether it's on the phone, in person, or via email, you’ll need to be able to communicate with the best of them! You’ll be a great listener and confident problem solver too. We would like to see evidence of you having previously worked in a busy office environment successfully, ideally in a customer service or sales position. Finally, you’ll be computer literate with a good working knowledge of Microsoft software and be able and willing to work out of our Earls Colne office in Essex.
OUR PEOPLE
Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
About Us
Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.
Trainee Sales Negotiator - Customer Service in Earls Colne employer: Simplify
At Simplify, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where you can thrive as a Trainee Sales Negotiator. With comprehensive training provided, competitive salary, and a range of benefits including generous holiday allowances and retail discounts, we are dedicated to fostering employee growth and satisfaction. Join us in our modern Earls Colne office and be part of the UK's largest group of property services, where your contributions will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Sales Negotiator - Customer Service in Earls Colne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Simplify and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with friends or family. This will help you feel more confident when chatting with potential customers during the interview.
✨Tip Number 3
Be yourself! The hiring team at Simplify is looking for someone approachable and trustworthy. So, don’t be afraid to let your personality shine through during the interview – it’s all about building those relationships!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee Sales Negotiator - Customer Service in Earls Colne
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've built relationships and supported customers in the past, even if it's from a different role!
Be Yourself!:We’re looking for someone approachable and trustworthy, so let your personality shine through in your written application. Don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Application:Take a moment to read through the job description and align your skills with what we’re looking for. Customising your application shows us that you’re genuinely interested in the Trainee Sales Negotiator role.
Apply Through Our Website:We’ve made it super easy to apply through our website, so don’t hesitate! It’s the best way to ensure your application gets to us directly and starts the conversation about your future with Simplify.
How to prepare for a job interview at Simplify
✨Know Your Customer Service Skills
Before the interview, take some time to reflect on your customer service experiences. Think about specific situations where you demonstrated emotional intelligence and problem-solving skills. Be ready to share these examples during the interview to show how you can build relationships with clients.
✨Research the Company
Familiarise yourself with Simplify and its services. Understanding their mission and values will help you align your answers with what they’re looking for. Plus, it shows that you’re genuinely interested in the role and the company, which is always a plus!
✨Practice Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member. This will help you feel more comfortable when discussing your experiences and answering questions.
✨Be Approachable and Authentic
During the interview, let your personality shine through! Being approachable and genuine will help you connect with the interviewers. Remember, they’re looking for someone who can build trust with clients, so showing your friendly side can make a big difference.
