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- Tasks: Engage with clients via calls, chats, and emails to sell conveyancing services.
- Company: Join Simplify, the UK's leading property services group with a focus on progression.
- Benefits: Competitive salary, uncapped bonuses, hybrid work, and 25 days holiday.
- Why this job: Make a real impact in sales while enjoying flexibility and growth opportunities.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Diverse and inclusive workplace committed to innovation and success.
Location: HYBRID – Leicester/Home
Salary: £25,750.00 Basic Salary + Uncapped Commission (achievable £38,000.00 OTE in Year One)
THE JOB
Are you ready to join a company that values you? Are you ready to join the UK\’s leading property services group? Are you ready to join a company that can offer progression and a new career? Come and join us as a Sales Advisor!
CUSTOMER CONTACT SALES ADVISOR
This Customer Contact Sales Advisor role (known internally as a Move Specialist), operates within the Direct to Consumer Conveyancing Sales team and is responsible for professionally conversing with clients looking to buy conveyancing services via our Web Chat channel, telephone, and email channels.
The position offers a very achievable uncapped commission plan paying circa £38,000.00 on-target in year one. Based out of our Leicester Head Office, Hybrid Working (3 days work from home) options are available once fully trained.
WHAT YOU’LL BE DOING AS A CUSTOMER CONTACT SALES ADVISOR
- Outbound calling prospective clients to discuss their conveyancing quote using warm leads
- Answering inbound calls
- Conducting multiple live chats and WhatsApp conversations with website visitors looking at their quote
- Responding to email queries
- Maximising conversion from lead to sale to achieve growth/sales targets
- Cross selling additional move related services
OUR HIRING PROCESS
- You’ve checked out our job ad
- It’s gathered your interest and you’ve applied using our easy application process
- If selected, you will be invited to attend an interview with the hiring manager
- In some cases, we might invite you for a second interview
- If successful, we make the offer and get the ball rolling
- Once in post you can recommend your friends come on over and receive a referral bonus for each one that we appoint!
Requirements
- Previous experience in a Sales or busy Customer Contact Centre setting is essential
- Strong communication skills
- Good time management skills and ability to work to deadlines
- Ability to multi-task
- Approachable, professional and a team player
- Show willingness to learn
- Flexible and readily adaptable to changing requirements
- Ideally previous knowledge and/or experience or else a demonstrable interest in the Conveyancing and Property sector
Benefits
Competitive Salary of £25,750.00 + uncapped commission plan (realistic OTE of £38,000.00 in Year One), Hybrid Working Options, 25 Days Holiday (Plus 8 Days\’ Public Holiday) increasing with length of service, Option To Buy Or Sell Holiday, Company Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP 24-hour service, Free On-Site Parking, Retail Discounts Plus Many More!
OUR PEOPLE
Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
About Us
Move With Us aim to be the first choice for businesses with property interests and we are committed to making sure that our services realise that ambition. By bringing together the right people, processes and suppliers, we believe we can achieve the results that our clients expect. Trusted by many of the UK’s leading lenders, house builders and probate practitioners to value, manage and sell property, we work hard to ensure that our services exceed our clients’ needs.
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Customer Contact Sales Advisor employer: Simplify
Contact Detail:
Simplify Recruiting Team
We think you need these skills to ace Customer Contact Sales Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Contact Sales Advisor role. Highlight your previous sales experience and communication skills, as these are key for us at Simplify.
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Being approachable and professional is crucial for this role, so show us how you can connect with clients.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that demonstrate your ability to communicate effectively, just like you would with our clients.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
