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- Tasks: Design and optimise IT service management workflows in ServiceNow.
- Company: Dynamic tech company based in London with a focus on innovation.
- Benefits: Opportunity for contract extension based on performance and project needs.
- Other info: Must be a UK passport holder due to security vetting requirements.
- Why this job: Join a team that values your input and helps you grow your skills.
- Qualifications: Experience with ServiceNow ITSM modules and strong ITIL process understanding.
The predicted salary is between 50000 - 60000 £ per year.
About the Company
Location: London
Positions: 3 Months FTC (Extendable based on Project & Performance)
Note: The candidate must be a UK passport holder as this role needs to go through the NSV vetting process (National Security Vetting).
About the Role
We are looking for a ServiceNow ITSM Designer to support the design and optimization of IT service management processes. The role involves working with business and technical teams to create scalable and efficient workflows within ServiceNow.
Responsibilities
- Design ITSM workflows (Incident, Problem, Change, Request) in ServiceNow
- Gather requirements and translate them into functional designs
- Create process flows, documentation, and solution design artifacts
- Collaborate with developers for implementation and enhancements
- Identify opportunities to improve process efficiency
Qualifications
- Experience with ServiceNow ITSM modules
Required Skills
- Strong understanding of ITIL processes
- Experience in workflow/process design
- Good communication and stakeholder management skills
Preferred Skills
- (No preferred skills listed)
Pay range and compensation package
- (No pay range or compensation details listed)
Equal Opportunity Statement
- (Include a statement on commitment to diversity and inclusivity.)
ServiceNow Developer employer: Simplify Software Experts LLC/ Simpli Software Solutions Inc
Contact Detail:
Simplify Software Experts LLC/ Simpli Software Solutions Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join online forums. You never know who might have the inside scoop on a ServiceNow Developer role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous ServiceNow projects and workflows. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on ITIL processes and ServiceNow functionalities. Practice common interview questions and be ready to discuss how you've improved process efficiency in past roles.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the right roles. Plus, it shows you're serious about joining our team!
We think you need these skills to ace ServiceNow Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Developer role. Highlight your experience with ITSM modules and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your understanding of ITIL processes!
Showcase Your Communication Skills: Since good communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you've effectively managed stakeholders in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Simplify Software Experts LLC/ Simpli Software Solutions Inc
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow ITSM modules. Be ready to discuss specific workflows you've designed, like Incident or Change Management. The more examples you can share, the better!
✨Understand ITIL Processes
Since a strong understanding of ITIL processes is crucial for this role, take some time to review the key principles. Be prepared to explain how you've applied these in your previous work and how they can enhance service management.
✨Show Off Your Communication Skills
This role involves collaboration with both business and technical teams, so highlight your communication skills. Think of examples where you've successfully gathered requirements or managed stakeholders, and be ready to share them.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to identify process inefficiencies and suggest improvements. Have a couple of scenarios in mind where you've optimised workflows or solved complex issues in ServiceNow.