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- Tasks: Design and optimise IT service management workflows in ServiceNow.
- Company: Dynamic tech company based in London, committed to innovation.
- Benefits: Flexible contract with potential for extension based on performance.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Join a team that values creativity and efficiency in tech solutions.
- Qualifications: Experience with ServiceNow ITSM modules and strong ITIL knowledge.
The predicted salary is between 50000 - 60000 £ per year.
About the Company
Location: London
Positions: 3 Months FTC [Extendable based on Project & Performance]
Note: The candidate must be a UK passport holder as this role needs to go through the NSV vetting process (National Security Vetting).
About the Role
We are looking for a ServiceNow ITSM Designer to support the design and optimization of IT service management processes. The role involves working with business and technical teams to create scalable and efficient workflows within ServiceNow.
Responsibilities
- Design ITSM workflows (Incident, Problem, Change, Request) in ServiceNow
- Gather requirements and translate them into functional designs
- Create process flows, documentation, and solution design artifacts
- Collaborate with developers for implementation and enhancements
- Identify opportunities to improve process efficiency
Qualifications
- Experience with ServiceNow ITSM modules
Required Skills
- Strong understanding of ITIL processes
- Experience in workflow/process design
- Good communication and stakeholder management skills
Preferred Skills
- [No preferred skills listed]
Pay range and compensation package
- [No pay range or compensation details listed]
Equal Opportunity Statement
- [Include a statement on commitment to diversity and inclusivity.]
ServiceNow Developer in London employer: Simplify Software Experts LLC/ Simpli Software Solutions Inc
Contact Detail:
Simplify Software Experts LLC/ Simpli Software Solutions Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with online communities. You never know who might have the inside scoop on a ServiceNow Developer role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects and any relevant ITSM workflows you've designed. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your ITIL processes and workflow design knowledge. Be ready to discuss how you've improved process efficiency in past roles – real examples go a long way!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the right roles. Plus, it shows you're serious about joining our team.
We think you need these skills to ace ServiceNow Developer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow ITSM modules and ITIL processes. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects you've worked on!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Your Communication Skills: Since this role involves collaboration with various teams, make sure to highlight your communication and stakeholder management skills in your application. We want to know how you’ve successfully worked with others in the past!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Simplify Software Experts LLC/ Simpli Software Solutions Inc
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow ITSM knowledge. Familiarise yourself with the key modules like Incident, Problem, Change, and Request. Being able to discuss specific workflows you've designed or optimised will show that you're not just familiar with the platform but also know how to leverage it effectively.
✨Speak the ITIL Language
Since a strong understanding of ITIL processes is crucial for this role, be prepared to discuss how you've applied ITIL principles in your previous work. Use examples to illustrate your experience with process design and how it has improved efficiency in past projects.
✨Show Off Your Collaboration Skills
This role involves working closely with both business and technical teams. Be ready to share examples of how you've successfully collaborated with different stakeholders in the past. Highlight your communication skills and how you’ve managed to gather requirements effectively.
✨Prepare Questions That Matter
Interviews are a two-way street, so think about what you want to know about the company and the role. Ask insightful questions about their current ITSM challenges or how they measure success in this position. This shows your genuine interest and helps you assess if the role is right for you.