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- Tasks: Provide on-site IT support, troubleshoot networks, and maintain client devices.
- Company: Freelance opportunity with flexible hours and competitive pay.
- Benefits: Earn £25 per hour, gain valuable experience, and work independently.
- Other info: Flexible part-time schedule with potential for emergency support.
- Why this job: Perfect for tech-savvy individuals looking to make an impact in networking.
- Qualifications: Strong networking knowledge and good communication skills required.
The predicted salary is between 25 - 25 £ per hour.
We are looking for a reliable and skilled Freelance On-Site IT Support Technician to provide part-time technical support with a strong focus on networking. The role involves troubleshooting, installing, and maintaining network infrastructure and end-user devices at client locations. This position is ideal for a self-motivated technician who can work independently while maintaining professional communication with clients and remote support teams.
Key Responsibilities
- Provide on-site IT support and troubleshooting for network and connectivity issues
- Install, configure, and maintain routers, switches, firewalls, and wireless access points
- Diagnose and resolve network performance issues such as packet loss, latency, and connectivity disruptions
- Perform structured cabling checks, patching, and basic cable management
- Assist with deployment and configuration of VoIP phones and related networking requirements
- Support workstation setup, hardware replacement, and peripheral installations when required
- Coordinate with remote engineers and service desks during troubleshooting sessions
- Perform basic network testing and document findings
- Ensure proper labeling, documentation, and reporting after each visit
- Follow security best practices and client IT policies during on-site work
Required Skills & Qualifications
- Strong understanding of TCP/IP networking fundamentals
- Experience with routers, managed switches, VLANs, DHCP, DNS, and NAT
- Familiarity with firewall configuration and basic network security concepts
- Experience troubleshooting wired and wireless network environments
- Knowledge of VoIP networking requirements (QoS, SIP, latency troubleshooting)
- Ability to independently diagnose and resolve technical issues on-site
- Good communication and customer-service skills
- Ability to document work clearly and provide status updates
Preferred Qualifications
- Experience supporting SMB or enterprise network environments
- Familiarity with remote support tools and ticketing systems
- Experience working as a field or freelance IT technician
Work Schedule
- Part-time, on-demand assignments
- Flexible hours based on project or support requirements
- Occasional after-hours or emergency support may be required
Compensation
- GBP 25 per hour (freelance/contract basis)
- Payment based on approved hours worked per assignment
How to Apply
Please submit your resume outlining your networking experience, certifications (if any), and availability for on-site assignments.
Freelance On-Site IT Support Technician employer: Simplify Networks
Contact Detail:
Simplify Networks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance On-Site IT Support Technician
✨Tip Number 1
Network, network, network! Get out there and connect with other IT professionals. Attend local tech meetups or online forums where you can share your skills and learn from others. You never know when a connection might lead to your next gig!
✨Tip Number 2
Show off your skills in real-time! Consider offering free workshops or demos on networking topics. This not only showcases your expertise but also helps you build a reputation in the community. Plus, it’s a great way to meet potential clients!
✨Tip Number 3
When you’re on-site, make sure to communicate clearly with your clients. Keep them updated on what you’re doing and why. Good communication builds trust and can lead to repeat business or referrals down the line.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of freelance opportunities that could be perfect for you. Plus, applying directly gives you a better chance to stand out and show us what you’ve got!
We think you need these skills to ace Freelance On-Site IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your networking skills and relevant experience. We want to see how you’ve tackled similar challenges in the past, so don’t hold back on those details!
Show Off Your Communication Skills: Since this role involves working with clients, it’s crucial to demonstrate your ability to communicate effectively. Use clear language in your application to show us you can keep clients informed and engaged.
Highlight Your Independence: We’re looking for someone who can work independently, so make sure to mention any previous freelance or fieldwork experience. Let us know how you’ve successfully managed projects on your own!
Apply Through Our Website: To make things easier for both of us, please apply through our website. It streamlines the process and ensures your application gets the attention it deserves!
How to prepare for a job interview at Simplify Networks
✨Know Your Networking Basics
Brush up on your TCP/IP fundamentals and be ready to discuss your experience with routers, switches, and firewalls. The interviewer will likely want to see how well you understand the core concepts, so be prepared to explain them clearly.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of how you've diagnosed and resolved network issues in the past. Think about situations where you tackled packet loss or latency problems, and be ready to walk through your thought process during those challenges.
✨Demonstrate Your Communication Skills
Since this role involves client interaction, practice articulating technical information in a way that's easy for non-techies to understand. Highlight your ability to maintain professional communication, especially when coordinating with remote teams.
✨Bring Documentation Samples
Have examples of your documentation ready to show how you keep track of your work. This could include reports from previous jobs or notes on troubleshooting sessions. It’ll demonstrate your attention to detail and commitment to following best practices.