Trainee Sales Negotiator - Customer Service

Trainee Sales Negotiator - Customer Service

Trainee 20700 - 25800 £ / year (est.) No working from home possible
Simplify Group

TRAINEE SALES NEGOTIATOR – CUSTOMER SERVICE

£26,393.75 + Uncapped Bonus (£31,193.75)

Location: Earls Colne, Colchester, Essex

Overview

We are looking for an entry‑level customer service specialist with no prior experience required. This trainee role offers full training and the opportunity to develop into a Sales Negotiator within the UK’s largest group of property services.

Benefits

  • Competitive salary of £25,750 + uncapped bonus (circa £32,770 OTE)
  • 25 days holiday + 8 public holidays; option to purchase or sell extra days
  • Pension, life assurance and enhanced maternity/paternity/adoption pay
  • Free conveyancing legals, 24‑hour GP service, retail discounts and many more perks

What you’ll be doing

  • Provide outstanding customer service across written, verbal and telephone channels.
  • Understand customer and stakeholder needs, applying emotional intelligence.
  • Communicate professionally, adapting to different stakeholders.
  • Build trust and rapport with customers to support property transactions.

Requirements

  • Strong communication and listening skills.
  • Experience in a busy office environment, preferably high‑pressure customer service or sales.
  • Computer literate with basic Microsoft Office skills.
  • Willingness and ability to work from the Earls Colne office.

Equality & Diversity

Simplify is an inclusive employer. We welcome applications from all suitable candidates regardless of background, circumstance, age, disability, gender identity, ethnicity, religion, belief or sexual orientation.

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Trainee Sales Negotiator - Customer Service employer: Simplify Group

At Simplify Group, we pride ourselves on being an excellent employer by fostering a collaborative and supportive work culture that empowers our employees to thrive. With a focus on professional growth, we offer extensive training opportunities and a competitive salary package, including a strong bonus structure, all while providing the flexibility of hybrid or fully remote working arrangements. Join us to be part of a dynamic team where your expertise in conveyancing will be valued and where you can make a meaningful impact.

Simplify Group

Contact Details:

Simplify Group Recruitment Team