At a Glance
- Tasks: Guide customers through their home moving journey with exceptional service and support.
- Company: Join the UK's leading conveyancing and property services group.
- Benefits: Competitive salary, uncapped commission, generous holiday, and pension scheme.
- Other info: Full training provided; modern office with free parking and great transport links.
- Why this job: Make a real difference in people's lives while earning great rewards.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26393 - 26393 £ per year.
Customer Service and Sales Advisor– Guide Customers Through Life’s Biggest Moves St Ives (Cambs)| £26,393+ commission (OTE £1,000 PCM)
Are you someone who loves great conversations, understands people, and knows how to turn trust into results? At Simplify, we help home movers feel supported, informed, and confident during one of the most important decisions they’ll ever make. As a Customer Service and Sales Advisor you’ll combine exceptional service with commercial awareness to help customers choose the right Conveyancing support — transforming great conversations into successful conversions.
What Is Conveyancing?
When someone buys or sells a home, the legal ownership must be transferred safely and correctly. That’s what our Conveyancing teams do. They handle contracts, conduct searches, manage enquiries, and ensure every legal requirement is met so our clients can move home smoothly. Your role is to be the first friendly expert who helps customers understand this process and choose Simplify with confidence.
Your Role: Sales Through Service
As the first point of contact for home movers, your mission is to:
- Deliver a genuinely supportive customer experience
- Use our proven sales framework to keep conversations clear, structured, and supportive.
- Explain the conveyancing journey in simple, reassuring terms (don’t worry — we’ll train you!).
- Spot opportunities naturally
- Listen for buying signals and adapt your approach to meet customer needs.
- Highlight how Simplify’s speed, transparency, and specialist teams make moving easier.
- Convert conversations into customers
- Guide customers toward the right service, based on what matters most to them.
- Build trust, handle objections professionally, and close sales confidently.
- Maintain a healthy pipeline that supports our Conveyancing teams and overall business growth.
What We’re Looking For
You’re the perfect fit if you have:
- Strong communication skills and the ability to reassure, guide, and influence.
- A service‑first approach with a natural commercial instinct.
- Confidence to adapt your style, think on your feet, and overcome objections.
- A results‑driven mindset with a genuine passion for helping people.
- Experience in sales or property services (helpful but not essential — full training provided!).
- A warm, friendly, professional style that makes customers feel in safe hands.
Why Join Simplify?
We’re the UK’s leading conveyancing and property services group, based in a modern St Ives office with free parking and great transport links. You’ll enjoy:
- Competitive salary
- Uncapped commission
- 25 days holiday + 8 public holidays
- Option to buy/sell additional holiday
- Pension scheme
Sales Advisor - NO COLD CALLING employer: Simplify Group
At Simplify Group, we pride ourselves on being an excellent employer by fostering a collaborative and supportive work culture that empowers our employees to thrive. With a focus on professional growth, we offer extensive training opportunities and a competitive salary package, including a strong bonus structure, all while providing the flexibility of hybrid or fully remote working arrangements. Join us to be part of a dynamic team where your expertise in conveyancing will be valued and where you can make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - NO COLD CALLING
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Advisor - NO COLD CALLING at Simplify Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Simplify Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Advisor - NO COLD CALLING. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Advisor - NO COLD CALLING
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Simplify Group:When writing your cover letter, make sure to tailor your message specifically for Simplify Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Simplify Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Simplify Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Simplify Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Simplify Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
