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- Tasks: Provide top-notch tech support and troubleshoot hardware, software, and network issues.
- Company: Leading property services company in St. Ives with a diverse and inclusive team.
- Benefits: Competitive salary, modern office, enhanced parental pay, and health services.
- Why this job: Join a dynamic team and make a real difference in tech support.
- Qualifications: Experience in troubleshooting and managing user accounts is a plus.
- Other info: Occasional UK travel may be required for the role.
The predicted salary is between 30000 - 42000 £ per year.
A leading property services company in St. Ives is seeking an IT Service Desk Analyst to provide technical support across the business. Ideal candidates will have experience troubleshooting hardware, software, and network issues.
Responsibilities include managing user accounts and collaborating with vendors.
The role offers a competitive salary, a modern office, and various benefits including enhanced parental pay and health services. Occasional UK travel may be required.
Join a diverse and inclusive team dedicated to excellent service.
IT Service Desk Analyst – Frontline Tech Support & IT Ops employer: Simplify Group
Contact Detail:
Simplify Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Analyst – Frontline Tech Support & IT Ops
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We should be ready to showcase our troubleshooting skills and how we handle user account management.
✨Tip Number 3
Don’t forget to research the company culture! Knowing about their commitment to diversity and inclusion can help us tailor our responses and show we’re a great fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace IT Service Desk Analyst – Frontline Tech Support & IT Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with troubleshooting hardware, software, and network issues. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent tech support and how you can contribute to our diverse and inclusive team. Keep it friendly and professional!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and come up with effective solutions, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team in St. Ives!
How to prepare for a job interview at Simplify Group
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills for hardware, software, and network issues. Be ready to discuss specific problems you've solved in the past and how you approached them. This will show your technical prowess and problem-solving abilities.
✨Familiarise Yourself with User Account Management
Since managing user accounts is a key responsibility, be prepared to talk about your experience with account setups, permissions, and any relevant tools you've used. Highlight any instances where you improved processes or resolved user issues efficiently.
✨Show Your Collaborative Spirit
This role involves working with vendors and other teams, so be ready to share examples of how you've successfully collaborated in the past. Discuss any projects where teamwork was essential and how you contributed to achieving common goals.
✨Embrace the Company Culture
Research the company’s values and culture, especially their commitment to diversity and inclusion. Be prepared to explain how your personal values align with theirs and how you can contribute to a positive team environment.
