At a Glance
- Tasks: Provide exceptional customer service and support clients through property transactions.
- Company: Join Simplify, the UK's largest property services group with a friendly culture.
- Benefits: Earn a competitive salary, enjoy 25 days holiday, and access various perks.
- Other info: Inclusive workplace that values diversity and offers excellent career progression.
- Why this job: Kickstart your career in a fulfilling role with growth opportunities and uncapped bonuses.
- Qualifications: No experience needed; just bring your customer service skills and emotional intelligence.
The predicted salary is between 25750 - 25750 £ per year.
This is an entry-level position, no experience needed and we provide all the training! So you’ve got customer service skills that rival the best and you have emotional intelligence which makes you exceptional at building relationships. Do it with Move With Us at Simplify! Known internally as a Sales Negotiator, if you decide this Trainee Sales Negotiator - Customer Service position is the role for you then you’ll be joining the UK’s largest group of property services, a business that is constantly looking to expand, and one that will give you the challenge and security needed in today’s job market.
BENEFITS
- Competitive Salary of £25,750.00 + uncapped bonus (circa £30,550.00 OTE)
- A friendly modern office
- 25 Days' Holiday (Plus 8 Days Public Holiday)
- Option To Buy Or Sell an additional 5 days' Holiday
- Pension
- Life Assurance
- Enhanced Maternity, Paternity & Adoption Pay
- Free Conveyancing Legals
- GP-24 hour service
- Retail Discounts Plus Many More!
WHAT YOU’LL BE DOING
This role is all about customer service. It’s about being able to understand your customers and stakeholders, having the emotional intelligence to put yourself in their shoes and give them unrivalled support through property transactions. You’ll need to be professional, adaptable, and comfortable communicating both in written and verbal format with various stakeholders, but most of all, you need to be approachable and someone people feel comfortable with, someone they can trust. Get this right and you’ll be in an incredibly fulfilling role, both financially and personally.
OUR HIRING PROCESS:
- You’ve checked out our job ad
- It’s gathered your interest and you’ve applied using our easy application process
- If selected, you come meet our lovely team and we discuss the finer details
- In some cases, we might invite you for a second interview
- If successful, we make the offer and get the ball rolling
- After joining us recommend friends to come over too and earn a sweet referral bonus – for each one!
REQUIREMENTS
And now for the nitty gritty: It goes without saying that the biggest element of this role is customer service and communication, and whether it’s on the phone, in person, or via email, you’ll need to be able to communicate with the best of them! You’ll be a great listener and confident problem solver too. We would like to see evidence of you having previously worked in a busy office environment successfully, ideally in a customer service or sales position. Finally, you’ll be computer literate with a good working knowledge of Microsoft software and be able and willing to work out of our Earls Colne office in Essex.
OUR PEOPLE
Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
ABOUT US
Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.
Trainee Sales Negotiator - Customer Service in Earls Colne employer: Simplify Group
At Simplify, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that fosters personal and professional growth. As a Trainee Sales Negotiator in our Earls Colne office, you'll benefit from comprehensive training, competitive salary, and a range of perks including generous holiday allowances and retail discounts, all while being part of the UK's largest group of property services. Join us to embark on a rewarding career where your customer service skills will shine and make a real difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Sales Negotiator - Customer Service in Earls Colne
✨Get into the Local Scene
Dive headfirst into your local real estate scene! Attend property exhibitions, open houses, and local networking events to meet industry professionals and get a feel for the market. This insider knowledge can be invaluable when you’re chatting with potential employers like Simplify Group.
✨Leverage Your University’s Resources
If you're still at uni, make the most of your career services! They often have partnerships with real estate firms and can help you land that trainee role. Plus, many universities host career fairs—great places to meet recruiters from companies like Simplify Group looking for fresh talent!
✨Connect with Estate Agents
Reach out directly to local estate agents and ask if they’re looking for trainees or have any upcoming opportunities. Even if they don’t have anything right now, building a relationship might pay off in the long run. They could remember you for future roles, so don’t be shy!
✨Make Your Passion Known
When you’re applying for trainee positions, let your passion for real estate shine through! Craft your cover letter and conversations around what excites you in the industry and why you want to join a company like Simplify Group. This enthusiasm can help you stand out from the crowd!
We think you need these skills to ace Trainee Sales Negotiator - Customer Service in Earls Colne
Some tips for your application 🫡
Let Your Personality Shine:Being a trainee in real estate means you'll need to interact with clients and colleagues regularly. Make sure your cover letter reflects your enthusiasm for the industry and your personal approach. Use examples from your experiences that showcase your communication skills and passion for property!
Tailor Your CV with Relevant Credits:For a real estate role, it’s great to highlight any relevant coursework, internships, or part-time jobs in property management or real estate. Include any certifications, like a property management qualification, to stand out and show your commitment to learning the trade. We want to see your growth potential!
Showcase Your Local Knowledge:In real estate, knowing the local market is crucial. If you've done any research or projects related to your area, mention them in your application. It shows you're not just interested in real estate generically but have a personal connection and understanding of the environment you're looking to work in.
Highlight Your Educational Journey:As a trainee, your educational background will be front and centre. Be sure to mention relevant courses, projects, or any volunteering experiences that demonstrate your eagerness to learn and your dedication to growing in the field. Remember, we’re looking for potential and ambition at Simplify Group!
How to prepare for a job interview at Simplify Group
✨Brush Up on Market Knowledge
Since you’re diving into the real estate world, make sure you've done a bit of homework on current market trends and local properties. Knowing the basics about housing market dynamics will help us engage in meaningful conversations with the interviewers at Simplify Group.
✨Showcase Your Communication Skills
As a trainee in real estate, you’ll be interacting with clients and colleagues regularly. During the interview, highlight any experience you've had in customer service or negotiation – it shows you have the interpersonal skills needed for the job!
✨Prepare for Situational Questions
Expect some role-play scenarios or case studies, where you might have to negotiate a deal or handle a client's concerns. Practise how you would approach these situations; it’ll help us demonstrate our problem-solving abilities to Simplify Group.
✨Emphasise Your Eagerness to Learn
As this is a trainee position, let your enthusiasm shine through! Share examples of how you're keen to absorb new knowledge and skills in real estate. Highlighting our willingness to learn can really set us apart from other candidates.
