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For Companies At a Glance
- Tasks: Manage customer requests and promote property services in a dynamic team.
- Company: Join Simplify, the UK's leading conveyancing and property services business.
- Benefits: Competitive salary, bonuses, 25 days holiday, and retail discounts.
- Other info: Inclusive workplace with opportunities for career growth and referral bonuses.
- Why this job: Make a real impact by helping customers and building relationships.
- Qualifications: Strong people skills, sales experience, and a passion for property.
The predicted salary is between 25750 - 25750 £ per year.
Care about your customers? Positive personality? Target driven? Self-motivated? Sound familiar? If so let's make it happen for you here at Move With Us (part of Simplify) as a Customer Service Care Contact!
WHAT YOU'LL BE DOING
- Managing beneficiaries’ requests and providing good customer service
- Promoting and converting each property from valuations to an instruction for one or more of our services
- Working with existing and new client’s requirements, including direct contact with our client
- Communicating with the client and other relevant groups in relation to the sales strategy
- Offer negotiation and system completion
- Adhere to the SLA for tasks assigned with the role
- Providing cover on other caseloads during holiday and sickness periods
BENEFITS
- Competitive Salary of £25,750.00 + bonus averaging £990 per month (£37,630.00 OTE)
- 25 Days Holiday (Plus 8 Days Public Holiday)
- Option To Buy Or Sell Holiday
- Pension
- Life Assurance
- Employee Assistance Programme
- Enhanced Maternity, Paternity & Adoption Pay
- Free Conveyancing Legals
- GP-24 Hour Service
- Retail Discounts Plus Many More!
REQUIREMENTS
To be successful in this role you’ll need to be a people person with good relationship building, sales, and customer service skills, and confidence speaking to people in a professional yet friendly manner in-person, by email, and on the phone. Hitting (and ideally exceeding) targets should be something that excites you. A good overall standard of education ie, passes at GCSE or equivalent certifications in English and Maths, and intermediate computer skills including Microsoft Office is an important foundation for this role. You will enjoy solving problems, thinking on your feet, multi-tasking, and a very busy working environment. You will need to be able to demonstrate some knowledge or interest of the Property sector and a desire to build your career in this sphere. The successful candidate will be afforded every opportunity to thrive and shine!
OUR HIRING PROCESS
- You’ve checked out our job ad
- It’s gathered your interest and you’ve applied using our easy application process
- If selected, you come meet our lovely team and we discuss the finer details
- If successful, we make the offer and get the ball rolling
- Once in post you can recommend your friends come on over and earn a sweet referral bonus – for each one!
OUR PEOPLE
Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
ABOUT US
Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.
Customer Service Sales Contact employer: Simplify Group
Contact Detail:
Simplify Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Sales Contact
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Move With Us and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can hit those targets they’re after.
✨Tip Number 3
Be ready to share your success stories! Think of specific examples where you've excelled in customer service or sales. This will help you stand out and demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds!
We think you need these skills to ace Customer Service Sales Contact
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your positive personality and passion for customer service. Use friendly language and let your enthusiasm shine through.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to highlight your relevant skills and experiences that match the job description. We love seeing how you can fit into our team!
Highlight Your Achievements: When detailing your experience, focus on your achievements. Did you exceed sales targets or improve customer satisfaction? We want to know how you’ve made a difference in your previous roles!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s a straightforward process, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Simplify Group
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the property sector. Familiarise yourself with common terms and trends. This will not only show your interest but also help you engage in meaningful conversations during the interview.
✨Showcase Your People Skills
As a Customer Service Sales Contact, you'll be dealing with clients regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in the past. This will demonstrate your ability to connect with customers and handle their requests effectively.
✨Be Target-Driven
Since hitting targets is key for this role, come prepared with examples of how you've met or exceeded targets in previous jobs. Share specific metrics or achievements that highlight your sales skills and motivation to succeed.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to customer service and sales. Practising your responses will help you feel more confident and articulate during the actual interview.