At a Glance
- Tasks: Liaise with estate agents, write valuation reports, and support a busy team.
- Company: Join Move With Us, part of Simplify, in a friendly and dynamic environment.
- Benefits: Earn a competitive salary plus uncapped bonuses, enjoy 25 days holiday, and more!
- Other info: Diverse and inclusive workplace with a supportive team culture.
- Why this job: Make an impact in a rewarding role with clear career progression opportunities.
- Qualifications: Good people skills, calm under pressure, and target-driven; training provided.
The predicted salary is between 25000 - 35000 £ per year.
Do you thrive under pressure? Pay attentionto detail? Enjoy hitting targets and being rewarded for doing so?
We have the job for you!
THE JOB
The Customer Service Administrator, known internally as a Valuation Manager,at Move With Us (part of Simplify)worksas part of a busy and friendly Developer team.With full training provided,you’ll be tasked with liaising with estate agents, writing valuation reports, and supporting the wider team in a busyCustomer Service role.
This role can be incredibly rewarding, both from a financial and personal perspective. You’ll be able to earn uncapped commission and work with a cohesive and tightly knit team. There is also a clear career path within the team for those who are ambitious, perform strongly,and wish to progress.
WHAT YOU’LL BE DOING
- Working with estate agents to compare properties, review figures and perform market appraisals
- Completing Valuation reports quickly and accurately
- Obtaining availability and property details from customers and arranging for estate agents to value their property
BENEFITS
Competitive Salary (£26,393.75) + uncapped bonus (£27,643.75 OTE), a friendly office environment in beautiful surroundings, 25 Days' Holiday (Plus 8 Days' Public Holiday), Option To Buy Or Sell Holiday, Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP 24-hour service, Retail Discounts Plus Many More!
OUR HIRING PROCESS:
- You’ve checked out our job ad
- It’s gathered your interest and you’ve applied using our easy application process
- If selected, you come meet our lovely team and we discuss the finer details
- If successful, we make the offer and get the ball rolling
- Once in post, you can refer your friends to us too andearn a sweet referral bonus – for each one!
REQUIREMENTS
And now for the nitty gritty:
To be successful in this role, you’ll need to be good with people, calm under pressure whilstmaintaining high levels of accuracy, and target driven. You should have some experience of having worked within a busyoffice environment.Ideally, you'll also have prior knowledge or experience of working within the property sector although we are prepared to train the right person from scratch.
You’ll be expected to complete reports quickly and efficiently, and whilst this is not a customer facing role, you will need to have well honed customer service skills and a personable yet professional manneras you will spend most of your time on the phone or corresponding via email to our customers and clients.
A positive attitude and personalityis key!
OUR PEOPLE
Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
ABOUT US
Move With Us aim to be the first choice for businesses with property interests and we are committed to making sure that our services realise that ambition.
By bringing together the right people, processes and suppliers, we believe we can achieve the results that our clients expect. Trusted by many of the UK’s leading lenders, house builders and probate practitioners to value, manage and sell property, we work hard to ensure that our services exceed our clients’ needs.
#J-18808-LjbffrCustomer Service Administrator employer: Simplify Group
At Move With Us, part of Simplify, we pride ourselves on being an excellent employer by fostering a supportive and dynamic work environment in the picturesque setting of St. Ives, Cambridgeshire. Our Customer Service Administrators enjoy competitive salaries with uncapped bonuses, comprehensive benefits including generous holiday allowances and enhanced family leave, and clear pathways for career advancement within a friendly and cohesive team. We are committed to inclusivity and personal growth, making this a rewarding place for those looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Move With Us. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and property valuation. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your personality! The job description mentions that personality is key, so don’t be afraid to let your true self shine through during the interview. Be friendly, approachable, and professional – it’s all about making a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Customer Service Administrator position.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your personality and enthusiasm for the role. A friendly tone can go a long way in showing us you're a great fit for our team.
Tailor Your Application:Don’t just send a generic application. Take the time to tailor your CV and cover letter to highlight your relevant skills and experiences that match the Customer Service Administrator role. We love seeing how you connect your background to what we do!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, attention to detail is key!
Apply Through Our Website:Make sure to apply through our website for a smooth application process. It’s super easy, and we’ll be able to review your application quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Simplify Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Administrator and what it entails. Familiarise yourself with property valuation processes and the basics of liaising with estate agents. This will show that you're genuinely interested and prepared.
✨Show Off Your People Skills
Since this role involves a lot of communication, be ready to demonstrate your customer service skills. Think of examples where you've successfully handled difficult situations or provided excellent service. This will highlight your ability to stay calm under pressure.
✨Be Target-Driven
The job mentions hitting targets, so come prepared to discuss how you've met or exceeded goals in previous roles. Share specific metrics or achievements that showcase your drive and determination to succeed.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and career progression. This shows that you're not just interested in the job, but also in growing with the company.
