Customer Contact Sales Advisor

CUSTOMER CONTACT SALES ADVISOR

Location: HYBRID – Leicester/Home

Salary: £25,750.00 Basic Salary + Uncapped Commission (achievable £38,000.00 OTE in Year One)

THE JOB

Are you ready to join a company that values you?! Are you ready to join the UK\’s leading property services group?! Are you ready to join a company that can offer progression and a new career?! Come and join us as a Sales Advisor!

This Customer Contact Sales Advisor role (known internally as a Move Specialist), operates within the Direct to Consumer Conveyancing Sales team and is responsible for professionally conversing with clients looking to buy conveyancing services via our Web Chat channel, telephone, and email channels.

The position offers a very achievable uncapped commission plan paying circa £38,000.00 on-target in year one. Based out of our Leicester Head Office, Hybrid Working (3 days work from home) options are available once fully trained.

WHAT YOU’LL BE DOING AS A CUSTOMER CONTACT SALES ADVISOR

• Outbound calling prospective clients to discuss their conveyancing quote using warm leads
• Answering inbound calls
• Conducting multiple live chats and WhatsApp conversations with website visitors looking at their quote
• Responding to email queries
• Maximising conversion from lead to sale to achieve growth/sales targets
• Cross selling additional move related services

OUR HIRING PROCESS:

• You’ve checked out our job ad
• It’s gathered your interest and you’ve applied using our easy application process
• If selected, you will be invited to attend an interview with the hiring manager
• In some cases, we might invite you for a second interview
• If successful, we make the offer and get ball rolling
• Once in post you can recommend your friends come on over and receive a referral bonus for each one that we appoint!

REQUIREMENTS

• Previous experience in a Sales or busy Customer Contact Centre setting is essential
• Strong communication skills
• Good time management skills and ability to work to deadlines
• Ability to multi-task
• Approachable, professional and a team player
• Show willingness to learn
• Flexible and readily adaptable to changing requirements
• Ideally previous knowledge and/or experience or else a demonstrable interest in the Conveyancing and Property sector

BENEFITS

Competitive Salary of £25,750.00 + uncapped commission plan (realistic OTE of £38,000.00 in Year One), Hybrid Working Options, 25 Days Holiday (Plus 8 Days\’ Public Holiday) increasing with length of service, Option To Buy Or Sell Holiday, Company Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP 24-hour service, Free On-Site Parking, Retail Discounts Plus Many More!

OUR PEOPLE

Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.