At a Glance
- Tasks: Coordinate customer service tasks and build strong relationships with clients.
- Company: Join Move With Us, part of Simplify, in a friendly team environment.
- Benefits: Enjoy a competitive salary, generous holiday, and modern office perks.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Be the go-to person for customer service and make a real difference.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 25000 £ per year.
Are you customer service focused? Do your team mates love working with you? Can you multi-task and prioritise to make sure things get done? At Move With Us, part of Simplify, we are looking for a new Account Co-ordinator to join our friendly team!
You’ll be comfortable working towards strict SLA's and able to build productive relationships to ensure consistently high standards of work. You will be happy talking to members of the public to arrange and confirm appointments and working in a fast-paced environment, as well as dealing with external agents and providing them with clear instructions and deadlines. You will be a real people person but also tenacious and happy to organise and chase down reports to fulfil targets.
You'll be computer literate with proficiency across the full Microsoft Office suite (i.e., Word, Excel, PowerPoint and Outlook) and familiar with using data to produce reports.
BENEFITS
- Competitive Salary of £25,000.00
- Working from a modern office in beautiful surroundings
- 25 Days Holiday (Plus 8 Days Public Holiday)
- Option To Buy Or Sell Holiday
- Pension
- Life Assurance
- Enhanced Maternity
- Paternity
Account Co-ordinator - Customer Service in Cornwall employer: Simplify Group
At Move With Us, part of Simplify, we pride ourselves on fostering a supportive and dynamic work environment in St. Ives, where our Account Co-ordinators thrive on collaboration and customer service excellence. With competitive salaries, generous holiday allowances, and opportunities for personal growth, we ensure our employees feel valued and empowered to succeed in their roles while enjoying the beautiful surroundings of our modern office.
StudySmarter Expert Advice🤫
We think this is how you could land Account Co-ordinator - Customer Service in Cornwall
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Move With Us. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service and building relationships, think of examples from your past experiences where you've excelled in these areas. Be ready to share how you’ve handled tough situations or made someone's day better!
✨Tip Number 3
Show off your multitasking abilities! In your interview, highlight times when you've juggled multiple tasks successfully. Use specific examples to demonstrate how you prioritised and met deadlines, especially in fast-paced environments.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Account Co-ordinator - Customer Service in Cornwall
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've built relationships and handled challenges in the past, so share specific examples that showcase your people skills!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, less is often more!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Simplify Group
✨Know Your Customer Service Stuff
Make sure you brush up on customer service principles and best practices. Be ready to share examples of how you've handled challenging situations or gone above and beyond for a customer. This will show that you’re not just a people person, but also someone who understands the importance of great service.
✨Show Off Your Multi-Tasking Skills
Since the role involves juggling multiple tasks, prepare to discuss how you prioritise your workload. Think of specific instances where you successfully managed competing deadlines or handled several responsibilities at once. This will demonstrate your ability to thrive in a fast-paced environment.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is key, make sure you can confidently talk about your experience with Word, Excel, PowerPoint, and Outlook. If you have any examples of reports you've created or data you've analysed, be ready to share those too!
✨Build Rapport with Your Interviewers
Remember, this role is all about building relationships. Use the interview as an opportunity to connect with your interviewers. Smile, be friendly, and engage in conversation. This will help them see you as a team player who fits well within their friendly environment.
