Simplified Energy in London (hybrid) is seeking a dedicated Customer Success & Support specialist to onboard new customers, guide adoption, and troubleshoot in-platform issues. You’ll own relationships end-to-end, run onboarding calls, monitor how accounts use the platform, and escalate bugs to the dev team when needed.
You’ll work with a small, remote-first team, have direct access to founders, and have room to grow into a senior CS or team lead as we scale.
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Hybrid Customer Success Specialist: Onboarding & Support employer: Simplified Energy
Simplified Energy is an exceptional employer, offering a dynamic hybrid work environment in London where you can thrive as a Customer Success Specialist. With a strong focus on employee growth, you'll have the opportunity to develop your career into senior roles while working closely with a supportive, remote-first team and having direct access to the founders. Enjoy a culture that values innovation and collaboration, making it a rewarding place to contribute to meaningful customer experiences.
