We are actively searching for a highly motivated individual in Northern Ireland to join our telecom sales team.
Department: Telecoms
Project Location(s): Northern Ireland
Looking to build a career in Telecom sales, not just another outbound job?
Join Simplicity Group and become part of a company where people stay, grow, and progress. We're proud that our team includes staff who have been with us 2 years, 5 years, and even 15 years - with real career journeys from SDRs into Business Development Managers, Sales Managers, and Account Managers.
Why Join Simplicity Group?
At Simplicity Group, we don't just offer jobs, we build careers. We invest heavily in staff development and career progression, making sure you have the support, training, and opportunities to move forward in your career.
We're proud to say we're not a high-churn call centre environment. Our staff turnover is extremely low, just like our customer churn. That stability, combined with our 5-star Glassdoor ratings and strong Google reviews, reflects the culture of teamwork, loyalty, and dedication across the company.
Working here means being part of a collaborative, supportive environment where your effort is recognised, your career can grow, and your success is rewarded.
Job Description:
Working Hours:
Monday - Thursday 08:30 - 17:00
Friday - 08:30 - 15:30
The Opportunity
We are looking for high-performance Sales Development Representatives to strengthen our outbound function within the Telecom division, generating consistent, high-quality opportunities that drive revenue across the business.
This role sits at the front end of the sales process. Your responsibility is to create conversations, open doors, and build pipeline for our Business Development team. It is a high-activity, performance-driven position suited to individuals who want to build a long-term career in B2B sales.
About Simplicity Group
Simplicity Group operates across Fleet Risk Management and Business Connectivity solutions throughout the UK & Ireland.
Our Telecom division delivers UCaaS, CCaaS, VoIP, connectivity, and business mobile solutions to B2B customers, supporting how organisations communicate and operate.
Our Fleet division works with globally recognised partners including Webfleet (part of the Bridgestone Group) and Mantis Live CCTV, delivering advanced telematics and vehicle safety technology into live operational environments.
Both divisions rely on a strong, well-qualified opportunity pipeline. The SDR function plays a critical role in driving that pipeline and supporting continued business growth.
The Role
As a Sales Development Representative, you will:
- Generate new business opportunities through outbound calling and prospecting
- Engage with decision-makers across North & Southern Ireland businesses
- Qualify opportunities and identify customer needs
- Book high-quality meetings for Business Development Managers
- Manage activity, pipeline, and reporting through Salesforce
- Work towards clearly defined daily, weekly, and monthly targets
- Follow structured outbound frameworks, messaging, and cadences
- Collaborate with sales and marketing teams to maximise opportunity generation
This is a high-activity outbound role. You will be on the phone daily and measured on performance.
What Success Looks Like
- Consistent achievement of call, conversation, and meeting targets
- High-quality, well-qualified meetings delivered to the sales team
- Strong pipeline contribution to the Telecom division via Opportunities created.
- Continuous improvement in conversion rates and call quality
- Development of core sales skills and progression readiness
What We’re Looking For
- Strong motivation to build a career in sales
- Comfortable working in a target-driven, outbound environment
- Confident communicator with the ability to engage decision-makers
- Resilient and able to handle rejection and maintain consistency
- Coachable, disciplined, and open to feedback
- Competitive mindset with a focus on performance and results
This role requires energy, consistency, and a strong work ethic. It is suited to individuals who want to develop quickly and take ownership of their performance.
- Previous experience in sales, telesales, recruitment, or a target-driven environment desirable but not essential
- Evidence of working towards and achieving KPIs or performance targets
- Experience using CRM systems is beneficial but not required
What We Offer
- Uncapped commission
- Clear progression pathway into Business Development roles
- Structured onboarding and ongoing training
Performance-based incentives and recognition
- Hybrid working environment (4 days in the office, 1 Day Home)
- Long-term career opportunity within a growing organisation
Our Culture
Simplicity Group operates with clarity, accountability, and professionalism. We value performance, communication, and teamwork. We invest in individuals who want to grow, take ownership, and contribute to meaningful commercial outcomes.
This is an opportunity to be part of a business where performance is recognised, progression is real, and your impact is visible from day one.
Job Types: Full-time, Permanent
- Additional leave
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Referral programme
Work Location: Hybrid remote in Belfast BT12 6NB
TheSimplicity Group was awarded'Customer Service Company of The Year'
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SALES DEVELOPMENT REPRESENTATIVE (SDR) – TELECOM employer: Simplicity Group
Simplicity Group is an exceptional employer that prioritises employee development and fosters a collaborative work culture in Northern Ireland. With a strong emphasis on teamwork and personal growth, employees benefit from comprehensive coaching programmes, modern office facilities, and a range of incentives including health benefits and additional holidays based on service length. Joining our dynamic team means being part of a company that values its people and encourages meaningful contributions to the telecommunications industry.
